homelab-runtime-publisher
39 lines
19 KiB
JSON
39 lines
19 KiB
JSON
{
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"schema_version": 1,
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"channel": "homelab-runtime",
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"command_id": "SUPPORT-260918-GRAM-SUPPORT-STATUS-RU-EDGE-READONLY-516R2R3",
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"status": "FAIL",
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"rc": 3,
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"host": "pve01",
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"mode": "read-only",
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"component": "gram-support-status-ru-edge-readonly",
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"started_at_utc": "2026-09-18T05:29:19Z",
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"finished_at_utc": "2026-09-18T05:29:22Z",
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"reference_register_checked": true,
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"reference_sha256": "5a3d8e5154c41cb582a4e0aca68090be1f0138918bf82131a948df326f9d8d66",
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"error_register_checked": true,
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"error_register_sha256": "3b09a553ec0f527ed3afeed4753f52a74ee3036045bbfb3c685e9f8af4ba7ba0",
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"command_sha256": "2676544fc2dd181e3bc5f4f98570fcd25c589e595ba573499830598b5bc5e3c2",
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"duplicate_failed_command_blocked": false,
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"block_reason": null,
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"execution_started": true,
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"change_declared": false,
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"result_contract_valid": true,
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"result_contract_status": null,
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"result_contract_error": null,
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"command_rc": 3,
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"changes_made": false,
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"rollback_started": false,
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"rollback_restored": null,
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"mutation_outcome": "NO_MUTATION",
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"sanitized": true,
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"secrets_included": false,
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"private_addresses_included": false,
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"raw_evidence_retained_locally": true,
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"raw_evidence_sha256": "a6e5bf8138ec51c112870bac14c73eae060532447dea04c183fa92074870bb80",
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"sanitized_output_sha256": "a6e5bf8138ec51c112870bac14c73eae060532447dea04c183fa92074870bb80",
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"output_truncated_in_json": false,
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"full_sanitized_output_url": "https://git.gram1.ru/.well-known/homelab-runtime/latest.txt",
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"output": "GRAM516R2R3_SAFE_REPORT={\"edge_https\":{\"/\":{\"http\":\"200\",\"rc\":0,\"stderr_bytes\":0,\"stderr_sha256\":\"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\"},\"/support/\":{\"http\":\"303\",\"rc\":0,\"stderr_bytes\":0,\"stderr_sha256\":\"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\"},\"/support/create/\":{\"http\":\"200\",\"rc\":0,\"stderr_bytes\":0,\"stderr_sha256\":\"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\"}},\"edge_https_3of3_200\":false,\"err_truncated\":false,\"guest\":{\"error\":null,\"ok\":true,\"origin_http\":{\"/\":\"301|https://codevipe.ru/\",\"/support/\":\"301|https://codevipe.ru/support/\",\"/support/create/\":\"301|https://codevipe.ru/support/create/\"},\"runtime\":{\"addon_state\":{\"active\":1,\"version_id\":1000120,\"version_string\":\"1.0.0 Alpha 3 Unified Fix 10\"},\"error\":null,\"ok\":true,\"status_policy_constants\":{\"CLOSED\":\"CLOSED\",\"IN_PROGRESS\":\"IN_PROGRESS\",\"MAP\":{\"CLOSED\":[],\"IN_PROGRESS\":[\"WAITING_USER\",\"RESOLVED\",\"CLOSED\"],\"NEW\":[\"IN_PROGRESS\",\"WAITING_USER\",\"RESOLVED\",\"CLOSED\"],\"RESOLVED\":[\"IN_PROGRESS\",\"CLOSED\"],\"WAITING_USER\":[\"IN_PROGRESS\",\"RESOLVED\",\"CLOSED\"]},\"NEW\":\"NEW\",\"RESOLVED\":\"RESOLVED\",\"WAITING_USER\":\"WAITING_USER\"},\"status_policy_methods\":[\"all\",\"canTransition\"]},\"source\":{\"Pub/Controller/StaffSupport.php\":{\"line_count\":178,\"matched_context\":[{\"sep\":true},{\"line\":4,\"text\":\"\"},{\"line\":5,\"text\":\"use Gram\\\\Support\\\\Notification\\\\EventDispatcher;\"},{\"line\":6,\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\Reply;\"},{\"line\":7,\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":8,\"text\":\"use Gram\\\\Support\\\\Util\\\\StatusPolicy;\"},{\"line\":9,\"text\":\"\"},{\"line\":10,\"text\":\"final class StaffSupport extends \\\\XF\\\\Pub\\\\Controller\\\\AbstractController\"},{\"line\":11,\"text\":\"{\"},{\"line\":12,\"text\":\"private function assertStaff(bool $manage = false): void\"},{\"sep\":true},{\"line\":53,\"text\":\"'gram_support_staff_ticket',\"},{\"line\":54,\"text\":\"[\"},{\"line\":55,\"text\":\"'ticket' => $ticket,\"},{\"line\":56,\"text\":\"'messages' => $messages,\"},{\"line\":57,\"text\":\"'statusOptions' => StatusPolicy::all()\"},{\"line\":58,\"text\":\"]\"},{\"line\":59,\"text\":\");\"},{\"line\":60,\"text\":\"}\"},{\"line\":61,\"text\":\"\"},{\"sep\":true},{\"line\":92,\"text\":\"$this->assertPostOnly();\"},{\"line\":93,\"text\":\"$this->assertStaff(true);\"},{\"line\":94,\"text\":\"\"},{\"line\":95,\"text\":\"$ticket = $this->assertTicket();\"},{\"line\":96,\"text\":\"$newStatus = trim($this->filter('status', 'str'));\"},{\"line\":97,\"text\":\"$assignedUserId = (int)$this->filter('assigned_user_id', 'uint');\"},{\"line\":98,\"text\":\"\"},{\"line\":99,\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":102,\"text\":\"\"},{\"line\":103,\"text\":\"if ($assignedUserId > 0)\"},{\"line\":104,\"text\":\"{\"},{\"line\":105,\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"sep\":true},{\"line\":115,\"text\":\"return $this->error(\\\\XF::phrase('gram_support_assignee_invalid'));\"},{\"line\":116,\"text\":\"}\"},{\"line\":117,\"text\":\"}\"},{\"line\":118,\"text\":\"\"},{\"line\":119,\"text\":\"$oldStatus = (string)$ticket->status;\"},{\"line\":120,\"text\":\"$oldAssigned = (int)$ticket->assigned_user_id;\"},{\"line\":121,\"text\":\"\"},{\"line\":122,\"text\":\"$db = \\\\XF::db();\"},{\"line\":123,\"text\":\"$db->beginTransaction();\"},{\"line\":124,\"text\":\"\"},{\"line\":125,\"text\":\"try\"},{\"line\":126,\"text\":\"{\"},{\"line\":127,\"text\":\"$ticket->status = $newStatus;\"},{\"line\":128,\"text\":\"$ticket->assigned_user_id = $assignedUserId;\"},{\"line\":129,\"text\":\"$ticket->updated_date = \\\\XF::$time;\"},{\"line\":130,\"text\":\"$ticket->resolved_date = $newStatus === StatusPolicy::RESOLVED\"},{\"line\":131,\"text\":\"? \\\\XF::$time\"},{\"line\":132,\"text\":\": ($newStatus === StatusPolicy::CLOSED ? (int)$ticket->resolved_date : 0);\"},{\"line\":133,\"text\":\"$ticket->save();\"},{\"line\":134,\"text\":\"\"},{\"line\":135,\"text\":\"$event = \\\\XF::em()->create('Gram\\\\Support:SupportEvent');\"},{\"line\":136,\"text\":\"$event->ticket_id = (int)$ticket->ticket_id;\"},{\"sep\":true},{\"line\":139,\"text\":\"$event->event_type = 'ticket_staff_updated';\"},{\"line\":140,\"text\":\"$event->event_date = \\\\XF::$time;\"},{\"line\":141,\"text\":\"$event->safe_payload_json = json_encode([\"},{\"line\":142,\"text\":\"'public_ref' => (string)$ticket->public_ref,\"},{\"line\":143,\"text\":\"'old_status' => $oldStatus,\"},{\"line\":144,\"text\":\"'new_status' => $newStatus,\"},{\"line\":145,\"text\":\"'old_assigned_user_id' => $oldAssigned,\"},{\"line\":146,\"text\":\"'new_assigned_user_id' => $assignedUserId,\"},{\"line\":147,\"text\":\"'is_internal' => false\"},{\"line\":148,\"text\":\"], JSON_UNESCAPED_SLASHES | JSON_UNESCAPED_UNICODE);\"}],\"present\":true,\"sha256\":\"6852bd0061d6e118851673bfd4099e2b22e6291bf09f429820740844996f93f9\"},\"Util/StatusPolicy.php\":{\"line_count\":29,\"matched_context\":[{\"sep\":true},{\"line\":1,\"text\":\"<?php\"},{\"line\":2,\"text\":\"namespace Gram\\\\Support\\\\Util;\"},{\"line\":3,\"text\":\"\"},{\"line\":4,\"text\":\"final class StatusPolicy\"},{\"line\":5,\"text\":\"{\"},{\"line\":6,\"text\":\"public const NEW = 'NEW';\"},{\"line\":7,\"text\":\"public const IN_PROGRESS = 'IN_PROGRESS';\"},{\"line\":8,\"text\":\"public const WAITING_USER = 'WAITING_USER';\"},{\"line\":9,\"text\":\"public const RESOLVED = 'RESOLVED';\"},{\"line\":10,\"text\":\"public const CLOSED = 'CLOSED';\"},{\"line\":11,\"text\":\"\"},{\"line\":12,\"text\":\"private const MAP = [\"},{\"line\":13,\"text\":\"self::NEW => [self::IN_PROGRESS, self::WAITING_USER, self::RESOLVED, self::CLOSED],\"},{\"line\":14,\"text\":\"self::IN_PROGRESS => [self::WAITING_USER, self::RESOLVED, self::CLOSED],\"},{\"line\":15,\"text\":\"self::WAITING_USER => [self::IN_PROGRESS, self::RESOLVED, self::CLOSED],\"},{\"line\":16,\"text\":\"self::RESOLVED => [self::IN_PROGRESS, self::CLOSED],\"},{\"line\":17,\"text\":\"self::CLOSED => []\"},{\"line\":18,\"text\":\"];\"},{\"line\":19,\"text\":\"\"},{\"line\":20,\"text\":\"public static function canTransition(string $from, string $to): bool\"},{\"line\":21,\"text\":\"{\"},{\"line\":22,\"text\":\"return $from === $to || in_array($to, self::MAP[$from] ?? [], true);\"},{\"line\":23,\"text\":\"}\"},{\"line\":24,\"text\":\"\"}],\"present\":true,\"sha256\":\"356f4b24d4b2a562105d3c7cc4f83ce198be11d15770c71ec2bf1d9ca43310f7\"},\"_data/phrases.xml\":{\"line_count\":57,\"matched_context\":[{\"sep\":true},{\"line\":16,\"text\":\"<phrase title=\\\"gram_support_screenshot_optional\\\" version_id=\\\"1000050\\\" version_string=\\\"1.0.0 Alpha 3 Unified Fix 3\\\">\\u0421\\u043a\\u0440\\u0438\\u043d\\u0448\\u043e\\u0442 (\\u043d\\u0435\\u043e\\u0431\\u044f\\u0437\\u0430\\u0442\\u0435\\u043b\\u044c\\u043d\\u043e)</phrase>\"},{\"line\":17,\"text\":\"<phrase title=\\\"gram_support_submit\\\" version_id=\\\"1000050\\\" version_string=\\\"1.0.0 Alpha 3 Unified Fix 3\\\">\\u0421\\u043e\\u0437\\u0434\\u0430\\u0442\\u044c \\u043e\\u0431\\u0440\\u0430\\u0449\\u0435\\u043d\\u0438\\u0435</phrase>\"},{\"line\":18,\"text\":\"<phrase title=\\\"gram_support_created_title\\\" version_id=\\\"1000050\\\" version_string=\\\"1.0.0 Alpha 3 Unified Fix 3\\\">\\u041e\\u0431\\u0440\\u0430\\u0449\\u0435\\u043d\\u0438\\u0435 \\u0441\\u043e\\u0437\\u0434\\u0430\\u043d\\u043e</phrase>\"},{\"line\":19,\"text\":\"<phrase title=\\\"gram_support_save_access_code\\\" version_id=\\\"1000050\\\" version_string=\\\"1.0.0 Alpha 3 Unified Fix 3\\\">\\u0421\\u043e\\u0445\\u0440\\u0430\\u043d\\u0438\\u0442\\u0435 \\u044d\\u0442\\u043e\\u0442 \\u043a\\u043e\\u0434 \\u0434\\u043e\\u0441\\u0442\\u0443\\u043f\\u0430. \\u041e\\u043d \\u043f\\u043e\\u043a\\u0430\\u0437\\u044b\\u0432\\u0430\\u0435\\u0442\\u0441\\u044f \\u043a\\u0430\\u043a \\u0441\\u0435\\u043a\\u0440\\u0435\\u0442 \\u0434\\u043e\\u0441\\u0442\\u0443\\u043f\\u0430 \\u043a \\u043e\\u0431\\u0440\\u0430\\u0449\\u0435\\u043d\\u0438\\u044e.</phrase>\"},{\"line\":20,\"text\":\"<phrase title=\\\"gram_support_open_ticket\\\" version_id=\\\"1000050\\\" version_string=\\\"1.0.0 Alpha 3 Unified Fix 3\\\">\\u041e\\u0442\\u043a\\u0440\\u044b\\u0442\\u044c \\u043e\\u0431\\u0440\\u0430\\u0449\\u0435\\u043d\\u0438\\u0435</phrase>\"},{\"line\":21,\"text\":\"<phrase title=\\\"gram_support_status\\\" version_id=\\\"1000050\\\" version_string=\\\"1.0.0 Alpha 3 Unified Fix 3\\\">\\u0421\\u0442\\u0430\\u0442\\u0443\\u0441</phrase>\"},{\"line\":22,\"text\":\"<phrase title=\\\"gram_support_reply\\\" version_id=\\\"1000050\\\" version_string=\\\"1.0.0 Alpha 3 Unified Fix 3\\\">\\u041e\\u0442\\u0432\\u0435\\u0442</phrase>\"},{\"line\":23,\"text\":\"<phrase title=\\\"gram_support_send\\\" version_id=\\\"1000050\\\" version_string=\\\"1.0.0 Alpha 3 Unified Fix 3\\\">\\u041e\\u0442\\u043f\\u0440\\u0430\\u0432\\u0438\\u0442\\u044c</phrase>\"},{\"line\":24,\"text\":\"<phrase title=\\\"gram_support_my_tickets\\\" version_id=\\\"1000050\\\" version_string=\\\"1.0.0 Alpha 3 Unified Fix 3\\\">\\u041c\\u043e\\u0438 \\u043e\\u0431\\u0440\\u0430\\u0449\\u0435\\u043d\\u0438\\u044f</phrase>\"},{\"line\":25,\"text\":\"<phrase title=\\\"gram_support_no_tickets\\\" version_id=\\\"1000050\\\" version_string=\\\"1.0.0 Alpha 3 Unified Fix 3\\\">\\u041e\\u0431\\u0440\\u0430\\u0449\\u0435\\u043d\\u0438\\u0439 \\u043f\\u043e\\u043a\\u0430 \\u043d\\u0435\\u0442.</phrase>\"},{\"sep\":true},{\"line\":28,\"text\":\"<phrase title=\\\"gram_support_internal_note\\\" version_id=\\\"1000050\\\" version_string=\\\"1.0.0 Alpha 3 Unified Fix 3\\\">\\u0412\\u043d\\u0443\\u0442\\u0440\\u0435\\u043d\\u043d\\u044f\\u044f \\u0437\\u0430\\u043c\\u0435\\u0442\\u043a\\u0430</phrase>\"},{\"line\":29,\"text\":\"<phrase title=\\\"gram_support_assigned_user_id\\\" version_id=\\\"1000050\\\" version_string=\\\"1.0.0 Alpha 3 Unified Fix 3\\\">ID \\u043d\\u0430\\u0437\\u043d\\u0430\\u0447\\u0435\\u043d\\u043d\\u043e\\u0433\\u043e \\u0441\\u043e\\u0442\\u0440\\u0443\\u0434\\u043d\\u0438\\u043a\\u0430</phrase>\"},{\"line\":30,\"text\":\"<phrase title=\\\"gram_support_assignee_invalid\\\" version_id=\\\"1000050\\\" version_string=\\\"1.0.0 Alpha 3 Unified Fix 3\\\">\\u0423\\u043a\\u0430\\u0437\\u0430\\u043d\\u043d\\u044b\\u0439 \\u043f\\u043e\\u043b\\u044c\\u0437\\u043e\\u0432\\u0430\\u0442\\u0435\\u043b\\u044c \\u043d\\u0435 \\u043d\\u0430\\u0439\\u0434\\u0435\\u043d.</phrase>\"},{\"line\":31,\"text\":\"<phrase title=\\\"gram_support_rate_limited\\\" version_id=\\\"1000050\\\" version_string=\\\"1.0.0 Alpha 3 Unified Fix 3\\\">\\u0421\\u043b\\u0438\\u0448\\u043a\\u043e\\u043c \\u043c\\u043d\\u043e\\u0433\\u043e \\u043e\\u0431\\u0440\\u0430\\u0449\\u0435\\u043d\\u0438\\u0439. \\u041f\\u043e\\u043f\\u0440\\u043e\\u0431\\u0443\\u0439\\u0442\\u0435 \\u043f\\u043e\\u0437\\u0436\\u0435.</phrase>\"},{\"line\":32,\"text\":\"<phrase title=\\\"gram_support_open_support\\\" version_id=\\\"1000050\\\" version_string=\\\"1.0.0 Alpha 3 Unified Fix 3\\\">\\u041f\\u043e\\u0434\\u0434\\u0435\\u0440\\u0436\\u043a\\u0430</phrase>\"},{\"line\":33,\"text\":\"<phrase title=\\\"gram_support_staff_offline_title\\\" version_id=\\\"1000050\\\" version_string=\\\"1.0.0 Alpha 3 Unified Fix 3\\\">\\u041f\\u043e\\u0434\\u0434\\u0435\\u0440\\u0436\\u043a\\u0430 \\u043d\\u0435\\u0434\\u043e\\u0441\\u0442\\u0443\\u043f\\u043d\\u0430 \\u043e\\u0444\\u043b\\u0430\\u0439\\u043d</phrase>\"},{\"line\":34,\"text\":\"<phrase title=\\\"gram_support_staff_offline_body\\\" version_id=\\\"1000050\\\" version_string=\\\"1.0.0 Alpha 3 Unified Fix 3\\\">\\u0414\\u043b\\u044f \\u043f\\u0440\\u043e\\u0441\\u043c\\u043e\\u0442\\u0440\\u0430 \\u0442\\u0438\\u043a\\u0435\\u0442\\u043e\\u0432 \\u0442\\u0440\\u0435\\u0431\\u0443\\u0435\\u0442\\u0441\\u044f \\u043f\\u043e\\u0434\\u043a\\u043b\\u044e\\u0447\\u0435\\u043d\\u0438\\u0435 \\u043a \\u0441\\u0435\\u0442\\u0438. \\u0414\\u0430\\u043d\\u043d\\u044b\\u0435 \\u0442\\u0438\\u043a\\u0435\\u0442\\u043e\\u0432 \\u043e\\u0444\\u043b\\u0430\\u0439\\u043d \\u043d\\u0435 \\u0441\\u043e\\u0445\\u0440\\u0430\\u043d\\u044f\\u044e\\u0442\\u0441\\u044f.</phrase>\"},{\"line\":35,\"text\":\"<phrase title=\\\"gram_support_alert_ticket_event\\\" version_id=\\\"1000050\\\" version_string=\\\"1.0.0 Alpha 3 Unified Fix 3\\\">\\u041e\\u0431\\u043d\\u043e\\u0432\\u043b\\u0435\\u043d\\u0438\\u0435 \\u043e\\u0431\\u0440\\u0430\\u0449\\u0435\\u043d\\u0438\\u044f {public_ref}</phrase>\"},{\"line\":36,\"text\":\"<phrase title=\\\"gram_support_email_ticket_event_subject\\\" version_id=\\\"1000050\\\" version_string=\\\"1.0.0 Alpha 3 Unified Fix 3\\\">\\u041e\\u0431\\u043d\\u043e\\u0432\\u043b\\u0435\\u043d\\u0438\\u0435 \\u043e\\u0431\\u0440\\u0430\\u0449\\u0435\\u043d\\u0438\\u044f {public_ref}</phrase>\"}],\"present\":true,\"sha256\":\"ea6e84de301145312758285cfcd63ee4c12b8e921877bcde15c17dd4c115c434\"},\"_data/templates.xml\":{\"line_count\":781,\"matched_context\":[{\"sep\":true},{\"line\":475,\"text\":\"<div class=\\\"block-row\\\">\"},{\"line\":476,\"text\":\"<a href=\\\"{{ link('account/support/ticket', null, {'ref': $ticket.public_ref}) }}\\\">\"},{\"line\":477,\"text\":\"{{ $ticket.public_ref }} \\u2014 {{ $ticket.subject }}\"},{\"line\":478,\"text\":\"</a>\"},{\"line\":479,\"text\":\"<span class=\\\"u-muted\\\">{{ $ticket.status }}</span>\"},{\"line\":480,\"text\":\"</div>\"},{\"line\":481,\"text\":\"<xf:else />\"},{\"line\":482,\"text\":\"<div class=\\\"block-row\\\">{{ phrase('gram_support_no_tickets') }}</div>\"},{\"line\":483,\"text\":\"</xf:foreach>\"},{\"sep\":true},{\"line\":564,\"text\":\"<div class=\\\"block-row\\\">\"},{\"line\":565,\"text\":\"<a href=\\\"{{ link('support/staff/ticket', null, {'ref': $ticket.public_ref}) }}\\\">\"},{\"line\":566,\"text\":\"{{ $ticket.public_ref }} \\u2014 {{ $ticket.subject }}\"},{\"line\":567,\"text\":\"</a>\"},{\"line\":568,\"text\":\"<span class=\\\"u-muted\\\">{{ $ticket.status }}</span>\"},{\"line\":569,\"text\":\"</div>\"},{\"line\":570,\"text\":\"</xf:foreach>\"},{\"line\":571,\"text\":\"</div>\"},{\"line\":572,\"text\":\"</div>\"},{\"sep\":true},{\"line\":700,\"text\":\"\"},{\"line\":701,\"text\":\"<xf:form action=\\\"{{ link('support/staff/update', null, {'ref': $ticket.public_ref}) }}\\\" method=\\\"post\\\" class=\\\"block\\\">\"},{\"line\":702,\"text\":\"<div class=\\\"block-container\\\">\"},{\"line\":703,\"text\":\"<div class=\\\"block-body\\\">\"},{\"line\":704,\"text\":\"<xf:selectrow name=\\\"status\\\" value=\\\"{$ticket.status}\\\" label=\\\"{{ phrase('gram_support_status') }}\\\">\"},{\"line\":705,\"text\":\"<xf:foreach loop=\\\"$statusOptions\\\" value=\\\"$status\\\">\"},{\"line\":706,\"text\":\"<xf:option value=\\\"{$status}\\\">{$status}</xf:option>\"},{\"line\":707,\"text\":\"</xf:foreach>\"},{\"line\":708,\"text\":\"</xf:selectrow>\"},{\"line\":709,\"text\":\"<xf:textboxrow name=\\\"assigned_user_id\\\" type=\\\"number\\\" value=\\\"{$ticket.assigned_user_id}\\\"\"},{\"sep\":true},{\"line\":720,\"text\":\"<div class=\\\"block-container\\\">\"},{\"line\":721,\"text\":\"<h2 class=\\\"block-header\\\">{{ $ticket.public_ref }}</h2>\"},{\"line\":722,\"text\":\"<div class=\\\"block-body\\\">\"},{\"line\":723,\"text\":\"<div class=\\\"block-row\\\">\"},{\"line\":724,\"text\":\"<strong>{{ phrase('gram_support_status') }}:</strong> {{ $ticket.status }}\"},{\"line\":725,\"text\":\"</div>\"},{\"line\":726,\"text\":\"<xf:foreach loop=\\\"$messages\\\" value=\\\"$message\\\">\"},{\"line\":727,\"text\":\"<div class=\\\"block-row gramSupport-message\\\">\"},{\"line\":728,\"text\":\"<div class=\\\"gramSupport-messageMeta\\\">{{ date_time($message.message_date) }}</div>\"},{\"sep\":true},{\"line\":748,\"text\":\"</div>\"},{\"line\":749,\"text\":\"</div>\"},{\"line\":750,\"text\":\"</xf:if>\"},{\"line\":751,\"text\":\"\"},{\"line\":752,\"text\":\"<xf:if is=\\\"$ticket.status != 'CLOSED'\\\">\"},{\"line\":753,\"text\":\"<xf:form action=\\\"{{ link('support/reply', null, {'ref': $ticket.public_ref}) }}\\\" method=\\\"post\\\" class=\\\"block\\\">\"},{\"line\":754,\"text\":\"<div class=\\\"block-container\\\">\"},{\"line\":755,\"text\":\"<div class=\\\"block-body\\\">\"},{\"line\":756,\"text\":\"<xf:textarearow name=\\\"message\\\" required=\\\"required\\\" rows=\\\"6\\\"\"}],\"present\":true,\"sha256\":\"1a344bd306135486d2019bf0a5cafff5eb472882f7b3433ef13af4556a4c791e\"}}},\"guest_stderr_present\":false,\"inner_rc\":0,\"ok\":true,\"out_truncated\":false,\"transport_rc\":0,\"transport_stderr_bytes\":0,\"transport_stderr_sha256\":\"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\"}\nGRAM516R2R3_DECISION=HOLD_STATUS_RU_OR_EDGE_EVIDENCE_INCOMPLETE\nGRAM516R2R3_NEXT_GATE=STOP_NO_MUTATION\nHOMELAB_RESULT_CONTRACT={\"version\":1,\"command_id\":\"SUPPORT-260918-GRAM-SUPPORT-STATUS-RU-EDGE-READONLY-516R2R3\",\"status\":\"FAIL\",\"changes_made\":false,\"rollback_started\":false,\"rollback_restored\":null}\n"
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}
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