diff --git a/runtime/history/SUPPORT-260918-GRAM-SUPPORT-ACCESS-PERMISSION-CONTROLLER-RCA-515R1.json b/runtime/history/SUPPORT-260918-GRAM-SUPPORT-ACCESS-PERMISSION-CONTROLLER-RCA-515R1.json
new file mode 100644
index 00000000..7fd0bcac
--- /dev/null
+++ b/runtime/history/SUPPORT-260918-GRAM-SUPPORT-ACCESS-PERMISSION-CONTROLLER-RCA-515R1.json
@@ -0,0 +1,38 @@
+{
+  "schema_version": 1,
+  "channel": "homelab-runtime",
+  "command_id": "SUPPORT-260918-GRAM-SUPPORT-ACCESS-PERMISSION-CONTROLLER-RCA-515R1",
+  "status": "OK",
+  "rc": 0,
+  "host": "pve01",
+  "mode": "read-only",
+  "component": "gram-support-access-permission-controller-rca",
+  "started_at_utc": "2026-09-18T04:04:53Z",
+  "finished_at_utc": "2026-09-18T04:04:57Z",
+  "reference_register_checked": true,
+  "reference_sha256": "5a3d8e5154c41cb582a4e0aca68090be1f0138918bf82131a948df326f9d8d66",
+  "error_register_checked": true,
+  "error_register_sha256": "3b09a553ec0f527ed3afeed4753f52a74ee3036045bbfb3c685e9f8af4ba7ba0",
+  "command_sha256": "7d3a6b18b5c6d8eac5ef21b15793546badf9c1ad2958a494efa4baac7adf440e",
+  "duplicate_failed_command_blocked": false,
+  "block_reason": null,
+  "execution_started": true,
+  "change_declared": false,
+  "result_contract_valid": true,
+  "result_contract_status": null,
+  "result_contract_error": null,
+  "command_rc": 0,
+  "changes_made": false,
+  "rollback_started": false,
+  "rollback_restored": null,
+  "mutation_outcome": "NO_MUTATION",
+  "sanitized": true,
+  "secrets_included": false,
+  "private_addresses_included": false,
+  "raw_evidence_retained_locally": true,
+  "raw_evidence_sha256": "67c349ddcfb2f729c8610a48297a262a2fa3decb6113692be794d9227cf4d386",
+  "sanitized_output_sha256": "67c349ddcfb2f729c8610a48297a262a2fa3decb6113692be794d9227cf4d386",
+  "output_truncated_in_json": false,
+  "full_sanitized_output_url": "https://git.gram1.ru/.well-known/homelab-runtime/latest.txt",
+  "output": "GRAM515R1_SAFE_REPORT={\"classification\":{\"changes_made\":false,\"direct_user_overrides_present\":false,\"group2_entries_4_each\":true,\"group3_full_9_each\":true,\"group4_full_9_each\":true,\"permission_defs_9_each\":true,\"routes_4_each\":true,\"send_attempts\":0,\"site_count_7\":true,\"staff_effective_cache_issues_present\":true,\"undefined_permission_references_present\":false},\"controller_signal_sites\":[{\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"slug\":\"codevipe\"},{\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"slug\":\"dsmods\"},{\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"slug\":\"gamevipe\"},{\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"slug\":\"hkmods\"},{\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"slug\":\"kingofwolk\"},{\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"slug\":\"zakrutim\"},{\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"slug\":\"newfi\"}],\"direct_user_override_sites\":[],\"schema_version\":1,\"scope\":\"READ_ONLY_GRAM_SUPPORT_ACCESS_PERMISSION_CONTROLLER_RCA_7OF7\",\"site_count\":7,\"sites\":[{\"addon_present\":true,\"addon_tree_sha256\":\"d9e7166a5410b6364ceb5669e3294f75b033e9324cf2cab2159f49b05e093bd7\",\"db\":{\"db_ok\":true,\"direct_override_summary\":[],\"errors\":[],\"group_entries\":[{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0}],\"permissions\":[{\"depend_permission_id\":\"\",\"display_order\":60,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":20,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":80,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":50,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":40,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":10,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":70,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":30,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":90,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"routes\":[{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"}],\"staff_accounts\":[{\"gramSupport_effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"permission_combination_id_sha256\":\"e7f6c011776e8db7cd330b54174fd76f7d0216b612387a5ffcfb81e6f0919683\",\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"}]},\"permissions_xml\":[{},{\"display_order\":\"10\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"display_order\":\"20\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"display_order\":\"30\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"40\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"50\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"display_order\":\"60\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"display_order\":\"70\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"display_order\":\"80\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"display_order\":\"90\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"php_audit_rc\":0,\"php_audit_stderr_bytes\":0,\"php_audit_stderr_sha256\":\"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\",\"public\":\"/var/www/forums/codevipe/public\",\"public_present\":true,\"routes_xml\":[{},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"}],\"slug\":\"codevipe\",\"source_scan\":{\"permission_refs\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"viewAll\",\"viewOwn\"],\"php_file_count\":39,\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 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'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 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$this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && 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$visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"source_present\":true}},{\"addon_present\":true,\"addon_tree_sha256\":\"d9e7166a5410b6364ceb5669e3294f75b033e9324cf2cab2159f49b05e093bd7\",\"db\":{\"db_ok\":true,\"direct_override_summary\":[],\"errors\":[],\"group_entries\":[{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0}],\"permissions\":[{\"depend_permission_id\":\"\",\"display_order\":60,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":20,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":80,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":50,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":40,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":10,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":70,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":30,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":90,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"routes\":[{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"}],\"staff_accounts\":[{\"gramSupport_effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"permission_combination_id_sha256\":\"e7f6c011776e8db7cd330b54174fd76f7d0216b612387a5ffcfb81e6f0919683\",\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"}]},\"permissions_xml\":[{},{\"display_order\":\"10\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"display_order\":\"20\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"display_order\":\"30\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"40\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"50\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"display_order\":\"60\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"display_order\":\"70\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"display_order\":\"80\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"display_order\":\"90\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"php_audit_rc\":0,\"php_audit_stderr_bytes\":0,\"php_audit_stderr_sha256\":\"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\",\"public\":\"/var/www/forums/hkmods/public\",\"public_present\":true,\"routes_xml\":[{},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"}],\"slug\":\"hkmods\",\"source_scan\":{\"permission_refs\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"viewAll\",\"viewOwn\"],\"php_file_count\":39,\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"source_present\":true}},{\"addon_present\":true,\"addon_tree_sha256\":\"d9e7166a5410b6364ceb5669e3294f75b033e9324cf2cab2159f49b05e093bd7\",\"db\":{\"db_ok\":true,\"direct_override_summary\":[],\"errors\":[],\"group_entries\":[{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0}],\"permissions\":[{\"depend_permission_id\":\"\",\"display_order\":60,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":20,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":80,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":50,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":40,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":10,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":70,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":30,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":90,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"routes\":[{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\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$visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 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$visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"source_present\":true}}],\"staff_effective_cache_issues\":[{\"effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"falseish_permissions\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"view\",\"viewAll\",\"viewOwn\",\"viewTechnicalContext\"],\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"slug\":\"codevipe\",\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"},{\"effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"falseish_permissions\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"view\",\"viewAll\",\"viewOwn\",\"viewTechnicalContext\"],\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"slug\":\"dsmods\",\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"},{\"effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"falseish_permissions\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"view\",\"viewAll\",\"viewOwn\",\"viewTechnicalContext\"],\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"slug\":\"gamevipe\",\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"},{\"effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"falseish_permissions\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"view\",\"viewAll\",\"viewOwn\",\"viewTechnicalContext\"],\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"slug\":\"hkmods\",\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"},{\"effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"falseish_permissions\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"view\",\"viewAll\",\"viewOwn\",\"viewTechnicalContext\"],\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"slug\":\"kingofwolk\",\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"},{\"effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"falseish_permissions\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"view\",\"viewAll\",\"viewOwn\",\"viewTechnicalContext\"],\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"slug\":\"zakrutim\",\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"},{\"effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"falseish_permissions\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"view\",\"viewAll\",\"viewOwn\",\"viewTechnicalContext\"],\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"slug\":\"newfi\",\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"}],\"transport\":{\"vm160\":{\"guest_stderr_present\":false,\"inner_rc\":0,\"ok\":true,\"report\":{\"rows\":[{\"addon_present\":true,\"addon_tree_sha256\":\"d9e7166a5410b6364ceb5669e3294f75b033e9324cf2cab2159f49b05e093bd7\",\"db\":{\"db_ok\":true,\"direct_override_summary\":[],\"errors\":[],\"group_entries\":[{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0}],\"permissions\":[{\"depend_permission_id\":\"\",\"display_order\":60,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":20,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":80,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":50,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":40,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":10,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":70,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":30,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":90,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"routes\":[{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"}],\"staff_accounts\":[{\"gramSupport_effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"permission_combination_id_sha256\":\"e7f6c011776e8db7cd330b54174fd76f7d0216b612387a5ffcfb81e6f0919683\",\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"}]},\"permissions_xml\":[{},{\"display_order\":\"10\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"display_order\":\"20\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"display_order\":\"30\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"40\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"50\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"display_order\":\"60\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"display_order\":\"70\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"display_order\":\"80\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"display_order\":\"90\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"php_audit_rc\":0,\"php_audit_stderr_bytes\":0,\"php_audit_stderr_sha256\":\"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\",\"public\":\"/var/www/forums/codevipe/public\",\"public_present\":true,\"routes_xml\":[{},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"}],\"slug\":\"codevipe\",\"source_scan\":{\"permission_refs\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"viewAll\",\"viewOwn\"],\"php_file_count\":39,\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 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max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"source_present\":true}},{\"addon_present\":true,\"addon_tree_sha256\":\"d9e7166a5410b6364ceb5669e3294f75b033e9324cf2cab2159f49b05e093bd7\",\"db\":{\"db_ok\":true,\"direct_override_summary\":[],\"errors\":[],\"group_entries\":[{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0}],\"permissions\":[{\"depend_permission_id\":\"\",\"display_order\":60,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":20,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":80,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":50,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":40,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":10,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":70,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":30,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":90,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"routes\":[{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"}],\"staff_accounts\":[{\"gramSupport_effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"permission_combination_id_sha256\":\"e7f6c011776e8db7cd330b54174fd76f7d0216b612387a5ffcfb81e6f0919683\",\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"}]},\"permissions_xml\":[{},{\"display_order\":\"10\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"display_order\":\"20\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"display_order\":\"30\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"40\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"50\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"display_order\":\"60\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"display_order\":\"70\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"display_order\":\"80\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"display_order\":\"90\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"php_audit_rc\":0,\"php_audit_stderr_bytes\":0,\"php_audit_stderr_sha256\":\"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\",\"public\":\"/var/www/forums/dsmods/public\",\"public_present\":true,\"routes_xml\":[{},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"}],\"slug\":\"dsmods\",\"source_scan\":{\"permission_refs\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"viewAll\",\"viewOwn\"],\"php_file_count\":39,\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 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'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = 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$visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 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$this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 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":\"service-worker\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"}],\"staff_accounts\":[{\"gramSupport_effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"permission_combination_id_sha256\":\"e7f6c011776e8db7cd330b54174fd76f7d0216b612387a5ffcfb81e6f0919683\",\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"}]},\"permissions_xml\":[{},{\"display_order\":\"10\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"display_order\":\"20\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"display_order\":\"30\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"40\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"50\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"display_order\":\"60\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"display_order\":\"70\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"display_order\":\"80\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"display_order\":\"90\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"php_audit_rc\":0,\"php_audit_stderr_bytes\":0,\"php_audit_stderr_sha256\":\"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\",\"public\":\"/var/www/forums/hkmods/public\",\"public_present\":true,\"routes_xml\":[{},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"}],\"slug\":\"hkmods\",\"source_scan\":{\"permission_refs\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"viewAll\",\"viewOwn\"],\"php_file_count\":39,\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"source_present\":true}},{\"addon_present\":true,\"addon_tree_sha256\":\"d9e7166a5410b6364ceb5669e3294f75b033e9324cf2cab2159f49b05e093bd7\",\"db\":{\"db_ok\":true,\"direct_override_summary\":[],\"errors\":[],\"group_entries\":[{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0}],\"permissions\":[{\"depend_permission_id\":\"\",\"display_order\":60,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":20,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":80,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":50,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":40,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":10,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":70,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":30,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":90,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"routes\":[{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"}],\"staff_accounts\":[{\"gramSupport_effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"permission_combination_id_sha256\":\"e7f6c011776e8db7cd330b54174fd76f7d0216b612387a5ffcfb81e6f0919683\",\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"}]},\"permissions_xml\":[{},{\"display_order\":\"10\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"display_order\":\"20\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"display_order\":\"30\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"40\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"50\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"display_order\":\"60\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"display_order\":\"70\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"display_order\":\"80\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"display_order\":\"90\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"php_audit_rc\":0,\"php_audit_stderr_bytes\":0,\"php_audit_stderr_sha256\":\"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\",\"public\":\"/var/www/forums/kingofwolk/public\",\"public_present\":true,\"routes_xml\":[{},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"}],\"slug\":\"kingofwolk\",\"source_scan\":{\"permission_refs\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"viewAll\",\"viewOwn\"],\"php_file_count\":39,\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, 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(int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"source_present\":true}}]},\"transport_rc\":0,\"transport_stderr_bytes\":0,\"transport_stderr_sha256\":\"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\"},\"vm210\":{\"guest_stderr_present\":false,\"inner_rc\":0,\"ok\":true,\"report\":{\"rows\":[{\"addon_present\":true,\"addon_tree_sha256\":\"d9e7166a5410b6364ceb5669e3294f75b033e9324cf2cab2159f49b05e093bd7\",\"db\":{\"db_ok\":true,\"direct_override_summary\":[],\"errors\":[],\"group_entries\":[{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0}],\"permissions\":[{\"depend_permission_id\":\"\",\"display_order\":60,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":20,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":80,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":50,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":40,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":10,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":70,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":30,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":90,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"routes\":[{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"}],\"staff_accounts\":[{\"gramSupport_effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"permission_combination_id_sha256\":\"e7f6c011776e8db7cd330b54174fd76f7d0216b612387a5ffcfb81e6f0919683\",\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"}]},\"permissions_xml\":[{},{\"display_order\":\"10\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"display_order\":\"20\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"display_order\":\"30\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"40\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"50\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"display_order\":\"60\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"display_order\":\"70\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"display_order\":\"80\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"display_order\":\"90\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"php_audit_rc\":0,\"php_audit_stderr_bytes\":0,\"php_audit_stderr_sha256\":\"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\",\"public\":\"/var/www/forums/newfi/public\",\"public_present\":true,\"routes_xml\":[{},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"}],\"slug\":\"newfi\",\"source_scan\":{\"permission_refs\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"viewAll\",\"viewOwn\"],\"php_file_count\":39,\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"source_present\":true}}]},\"transport_rc\":0,\"transport_stderr_bytes\":0,\"transport_stderr_sha256\":\"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\"}},\"undefined_permission_references\":[]}\nGRAM515R1_DECISION=PASS_RCA_EVIDENCE_CAPTURED\nGRAM515R1_NEXT_GATE=REVIEW_EXACT_PERMISSION_OR_CONTROLLER_CAUSE_BEFORE_ANY_CHANGE\nHOMELAB_RESULT_CONTRACT={\"version\":1,\"command_id\":\"SUPPORT-260918-GRAM-SUPPORT-ACCESS-PERMISSION-CONTROLLER-RCA-515R1\",\"status\":\"OK\",\"changes_made\":false,\"rollback_started\":false,\"rollback_restored\":null}\n"
+}
diff --git a/runtime/history/SUPPORT-260918-GRAM-SUPPORT-ACCESS-PERMISSION-CONTROLLER-RCA-515R1.txt b/runtime/history/SUPPORT-260918-GRAM-SUPPORT-ACCESS-PERMISSION-CONTROLLER-RCA-515R1.txt
new file mode 100644
index 00000000..22c344d9
--- /dev/null
+++ b/runtime/history/SUPPORT-260918-GRAM-SUPPORT-ACCESS-PERMISSION-CONTROLLER-RCA-515R1.txt
@@ -0,0 +1,36 @@
+CHAT_OUTPUT_BEGIN
+COMMAND_ID=SUPPORT-260918-GRAM-SUPPORT-ACCESS-PERMISSION-CONTROLLER-RCA-515R1
+STATUS=OK
+RC=0
+HOST=pve01
+MODE=read-only
+COMPONENT=gram-support-access-permission-controller-rca
+REFERENCE_REGISTER_CHECK=OK
+REFERENCE_SHA256=5a3d8e5154c41cb582a4e0aca68090be1f0138918bf82131a948df326f9d8d66
+ERROR_REGISTER_CHECK=OK
+ERROR_REGISTER_SHA256=3b09a553ec0f527ed3afeed4753f52a74ee3036045bbfb3c685e9f8af4ba7ba0
+COMMAND_SHA256=7d3a6b18b5c6d8eac5ef21b15793546badf9c1ad2958a494efa4baac7adf440e
+DUPLICATE_FAILED_COMMAND_BLOCKED=false
+EXECUTION_STARTED=true
+CHANGE_DECLARED=false
+RESULT_CONTRACT_VALID=true
+RESULT_CONTRACT_STATUS=NOT_APPLICABLE
+RESULT_CONTRACT_ERROR=NONE
+COMMAND_RC=0
+CHANGES_MADE=false
+ROLLBACK_STARTED=false
+ROLLBACK_RESTORED=null
+MUTATION_OUTCOME=NO_MUTATION
+SANITIZED=yes
+SECRETS_INCLUDED=no
+PRIVATE_ADDRESSES_INCLUDED=no
+RAW_EVIDENCE_SHA256=67c349ddcfb2f729c8610a48297a262a2fa3decb6113692be794d9227cf4d386
+SANITIZED_OUTPUT_SHA256=67c349ddcfb2f729c8610a48297a262a2fa3decb6113692be794d9227cf4d386
+OUTPUT_BEGIN
+GRAM515R1_SAFE_REPORT={"classification":{"changes_made":false,"direct_user_overrides_present":false,"group2_entries_4_each":true,"group3_full_9_each":true,"group4_full_9_each":true,"permission_defs_9_each":true,"routes_4_each":true,"send_attempts":0,"site_count_7":true,"staff_effective_cache_issues_present":true,"undefined_permission_references_present":false},"controller_signal_sites":[{"signal_lines":[{"line":30,"path":"Attachment/TicketHandler.php","text":"&& $visitor->hasPermission('gramSupport', 'internalNotes')"},{"line":32,"path":"Attachment/TicketHandler.php","text":"$visitor->hasPermission('gramSupport', 'viewAll')"},{"line":33,"path":"Attachment/TicketHandler.php","text":"|| $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Entity/Message.php","text":"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],"},{"line":11,"path":"Listener/SourcePageContext.php","text":"private const SESSION_KEY = 'gramSupportSourceContext';"},{"line":27,"path":"Notification/AlertConsumer.php","text":"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')"},{"line":28,"path":"Notification/AlertConsumer.php","text":"|| $recipient->hasPermission('gramSupport', 'manage');"},{"line":58,"path":"Notification/Dispatcher.php","text":"if (!$staff->hasPermission('gramSupport', 'viewAll')"},{"line":59,"path":"Notification/Dispatcher.php","text":"&& !$staff->hasPermission('gramSupport', 'manage'))"},{"line":12,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":14,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":31,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":33,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":41,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":12,"path":"Pub/Controller/Pwa.php","text":"|| (!$visitor->hasPermission('gramSupport', 'manage')"},{"line":13,"path":"Pub/Controller/Pwa.php","text":"&& !$visitor->hasPermission('gramSupport', 'viewAll')))"},{"line":15,"path":"Pub/Controller/Pwa.php","text":"throw $this->exception($this->noPermission());"},{"line":7,"path":"Pub/Controller/StaffSupport.php","text":"use Gram\\Support\\Service\\Ticket\\StaffUpdate;"},{"line":17,"path":"Pub/Controller/StaffSupport.php","text":"? $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Pub/Controller/StaffSupport.php","text":": ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":19,"path":"Pub/Controller/StaffSupport.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'));"},{"line":23,"path":"Pub/Controller/StaffSupport.php","text":"throw $this->exception($this->noPermission());"},{"line":71,"path":"Pub/Controller/StaffSupport.php","text":"&& !\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))"},{"line":73,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":99,"path":"Pub/Controller/StaffSupport.php","text":"/** @var StaffUpdate $staffUpdate */"},{"line":100,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate = $this->service(StaffUpdate::class);"},{"line":101,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);"},{"line":105,"path":"Pub/Controller/StaffSupport.php","text":"if (!\\XF::visitor()->hasPermission('gramSupport', 'assign'))"},{"line":107,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":112,"path":"Pub/Controller/StaffSupport.php","text":"|| (!$assigned->hasPermission('gramSupport', 'viewAll')"},{"line":113,"path":"Pub/Controller/StaffSupport.php","text":"&& !$assigned->hasPermission('gramSupport', 'manage')))"},{"line":31,"path":"Pub/Controller/Support.php","text":"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))"},{"line":33,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":198,"path":"Pub/Controller/Support.php","text":"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))"},{"line":200,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":205,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":231,"path":"Pub/Controller/Support.php","text":"throw $this->exception($this->noPermission());"},{"line":9,"path":"Security/GuestTicketSession.php","text":"private const KEY = 'gramSupportGuestTickets';"},{"line":12,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":13,"path":"Security/TicketAccess.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'))"},{"line":22,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'viewOwn');"},{"line":35,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'manage'))"},{"line":44,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'replyOwn');"},{"line":101,"path":"Service/Ticket/Creator.php","text":"$message->is_staff = 0;"},{"line":34,"path":"Service/Ticket/Reply.php","text":"$message->is_staff = $isStaff ? 1 : 0;"},{"line":7,"path":"Service/Ticket/StaffUpdate.php","text":"class StaffUpdate extends AbstractService"},{"line":48,"path":"Setup.php","text":"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);"},{"line":9,"path":"Util/SiteConfig.php","text":"$siteId = trim((string)\\XF::options()->gramSupportSiteId);"},{"line":19,"path":"Util/SiteConfig.php","text":"$days = max(1, min(365, (int)\\XF::options()->gramSupportGuestTokenTtlDays));"},{"line":25,"path":"Util/SiteConfig.php","text":"return max(1, min(100, (int)\\XF::options()->gramSupportGuestRateLimitCount));"},{"line":30,"path":"Util/SiteConfig.php","text":"return max(60, min(86400, (int)\\XF::options()->gramSupportGuestRateLimitWindowSeconds));"}],"slug":"codevipe"},{"signal_lines":[{"line":30,"path":"Attachment/TicketHandler.php","text":"&& $visitor->hasPermission('gramSupport', 'internalNotes')"},{"line":32,"path":"Attachment/TicketHandler.php","text":"$visitor->hasPermission('gramSupport', 'viewAll')"},{"line":33,"path":"Attachment/TicketHandler.php","text":"|| $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Entity/Message.php","text":"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],"},{"line":11,"path":"Listener/SourcePageContext.php","text":"private const SESSION_KEY = 'gramSupportSourceContext';"},{"line":27,"path":"Notification/AlertConsumer.php","text":"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')"},{"line":28,"path":"Notification/AlertConsumer.php","text":"|| $recipient->hasPermission('gramSupport', 'manage');"},{"line":58,"path":"Notification/Dispatcher.php","text":"if (!$staff->hasPermission('gramSupport', 'viewAll')"},{"line":59,"path":"Notification/Dispatcher.php","text":"&& !$staff->hasPermission('gramSupport', 'manage'))"},{"line":12,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":14,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":31,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":33,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":41,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":12,"path":"Pub/Controller/Pwa.php","text":"|| (!$visitor->hasPermission('gramSupport', 'manage')"},{"line":13,"path":"Pub/Controller/Pwa.php","text":"&& !$visitor->hasPermission('gramSupport', 'viewAll')))"},{"line":15,"path":"Pub/Controller/Pwa.php","text":"throw $this->exception($this->noPermission());"},{"line":7,"path":"Pub/Controller/StaffSupport.php","text":"use Gram\\Support\\Service\\Ticket\\StaffUpdate;"},{"line":17,"path":"Pub/Controller/StaffSupport.php","text":"? $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Pub/Controller/StaffSupport.php","text":": ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":19,"path":"Pub/Controller/StaffSupport.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'));"},{"line":23,"path":"Pub/Controller/StaffSupport.php","text":"throw $this->exception($this->noPermission());"},{"line":71,"path":"Pub/Controller/StaffSupport.php","text":"&& !\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))"},{"line":73,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":99,"path":"Pub/Controller/StaffSupport.php","text":"/** @var StaffUpdate $staffUpdate */"},{"line":100,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate = $this->service(StaffUpdate::class);"},{"line":101,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);"},{"line":105,"path":"Pub/Controller/StaffSupport.php","text":"if (!\\XF::visitor()->hasPermission('gramSupport', 'assign'))"},{"line":107,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":112,"path":"Pub/Controller/StaffSupport.php","text":"|| (!$assigned->hasPermission('gramSupport', 'viewAll')"},{"line":113,"path":"Pub/Controller/StaffSupport.php","text":"&& !$assigned->hasPermission('gramSupport', 'manage')))"},{"line":31,"path":"Pub/Controller/Support.php","text":"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))"},{"line":33,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":198,"path":"Pub/Controller/Support.php","text":"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))"},{"line":200,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":205,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":231,"path":"Pub/Controller/Support.php","text":"throw $this->exception($this->noPermission());"},{"line":9,"path":"Security/GuestTicketSession.php","text":"private const KEY = 'gramSupportGuestTickets';"},{"line":12,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":13,"path":"Security/TicketAccess.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'))"},{"line":22,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'viewOwn');"},{"line":35,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'manage'))"},{"line":44,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'replyOwn');"},{"line":101,"path":"Service/Ticket/Creator.php","text":"$message->is_staff = 0;"},{"line":34,"path":"Service/Ticket/Reply.php","text":"$message->is_staff = $isStaff ? 1 : 0;"},{"line":7,"path":"Service/Ticket/StaffUpdate.php","text":"class StaffUpdate extends AbstractService"},{"line":48,"path":"Setup.php","text":"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);"},{"line":9,"path":"Util/SiteConfig.php","text":"$siteId = trim((string)\\XF::options()->gramSupportSiteId);"},{"line":19,"path":"Util/SiteConfig.php","text":"$days = max(1, min(365, (int)\\XF::options()->gramSupportGuestTokenTtlDays));"},{"line":25,"path":"Util/SiteConfig.php","text":"return max(1, min(100, (int)\\XF::options()->gramSupportGuestRateLimitCount));"},{"line":30,"path":"Util/SiteConfig.php","text":"return max(60, min(86400, (int)\\XF::options()->gramSupportGuestRateLimitWindowSeconds));"}],"slug":"dsmods"},{"signal_lines":[{"line":30,"path":"Attachment/TicketHandler.php","text":"&& $visitor->hasPermission('gramSupport', 'internalNotes')"},{"line":32,"path":"Attachment/TicketHandler.php","text":"$visitor->hasPermission('gramSupport', 'viewAll')"},{"line":33,"path":"Attachment/TicketHandler.php","text":"|| $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Entity/Message.php","text":"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],"},{"line":11,"path":"Listener/SourcePageContext.php","text":"private const SESSION_KEY = 'gramSupportSourceContext';"},{"line":27,"path":"Notification/AlertConsumer.php","text":"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')"},{"line":28,"path":"Notification/AlertConsumer.php","text":"|| $recipient->hasPermission('gramSupport', 'manage');"},{"line":58,"path":"Notification/Dispatcher.php","text":"if (!$staff->hasPermission('gramSupport', 'viewAll')"},{"line":59,"path":"Notification/Dispatcher.php","text":"&& !$staff->hasPermission('gramSupport', 'manage'))"},{"line":12,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":14,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":31,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":33,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":41,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":12,"path":"Pub/Controller/Pwa.php","text":"|| (!$visitor->hasPermission('gramSupport', 'manage')"},{"line":13,"path":"Pub/Controller/Pwa.php","text":"&& !$visitor->hasPermission('gramSupport', 'viewAll')))"},{"line":15,"path":"Pub/Controller/Pwa.php","text":"throw $this->exception($this->noPermission());"},{"line":7,"path":"Pub/Controller/StaffSupport.php","text":"use Gram\\Support\\Service\\Ticket\\StaffUpdate;"},{"line":17,"path":"Pub/Controller/StaffSupport.php","text":"? $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Pub/Controller/StaffSupport.php","text":": ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":19,"path":"Pub/Controller/StaffSupport.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'));"},{"line":23,"path":"Pub/Controller/StaffSupport.php","text":"throw $this->exception($this->noPermission());"},{"line":71,"path":"Pub/Controller/StaffSupport.php","text":"&& !\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))"},{"line":73,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":99,"path":"Pub/Controller/StaffSupport.php","text":"/** @var StaffUpdate $staffUpdate */"},{"line":100,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate = $this->service(StaffUpdate::class);"},{"line":101,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);"},{"line":105,"path":"Pub/Controller/StaffSupport.php","text":"if (!\\XF::visitor()->hasPermission('gramSupport', 'assign'))"},{"line":107,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":112,"path":"Pub/Controller/StaffSupport.php","text":"|| (!$assigned->hasPermission('gramSupport', 'viewAll')"},{"line":113,"path":"Pub/Controller/StaffSupport.php","text":"&& !$assigned->hasPermission('gramSupport', 'manage')))"},{"line":31,"path":"Pub/Controller/Support.php","text":"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))"},{"line":33,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":198,"path":"Pub/Controller/Support.php","text":"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))"},{"line":200,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":205,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":231,"path":"Pub/Controller/Support.php","text":"throw $this->exception($this->noPermission());"},{"line":9,"path":"Security/GuestTicketSession.php","text":"private const KEY = 'gramSupportGuestTickets';"},{"line":12,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":13,"path":"Security/TicketAccess.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'))"},{"line":22,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'viewOwn');"},{"line":35,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'manage'))"},{"line":44,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'replyOwn');"},{"line":101,"path":"Service/Ticket/Creator.php","text":"$message->is_staff = 0;"},{"line":34,"path":"Service/Ticket/Reply.php","text":"$message->is_staff = $isStaff ? 1 : 0;"},{"line":7,"path":"Service/Ticket/StaffUpdate.php","text":"class StaffUpdate extends AbstractService"},{"line":48,"path":"Setup.php","text":"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);"},{"line":9,"path":"Util/SiteConfig.php","text":"$siteId = trim((string)\\XF::options()->gramSupportSiteId);"},{"line":19,"path":"Util/SiteConfig.php","text":"$days = max(1, min(365, (int)\\XF::options()->gramSupportGuestTokenTtlDays));"},{"line":25,"path":"Util/SiteConfig.php","text":"return max(1, min(100, (int)\\XF::options()->gramSupportGuestRateLimitCount));"},{"line":30,"path":"Util/SiteConfig.php","text":"return max(60, min(86400, (int)\\XF::options()->gramSupportGuestRateLimitWindowSeconds));"}],"slug":"gamevipe"},{"signal_lines":[{"line":30,"path":"Attachment/TicketHandler.php","text":"&& $visitor->hasPermission('gramSupport', 'internalNotes')"},{"line":32,"path":"Attachment/TicketHandler.php","text":"$visitor->hasPermission('gramSupport', 'viewAll')"},{"line":33,"path":"Attachment/TicketHandler.php","text":"|| $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Entity/Message.php","text":"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],"},{"line":11,"path":"Listener/SourcePageContext.php","text":"private const SESSION_KEY = 'gramSupportSourceContext';"},{"line":27,"path":"Notification/AlertConsumer.php","text":"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')"},{"line":28,"path":"Notification/AlertConsumer.php","text":"|| $recipient->hasPermission('gramSupport', 'manage');"},{"line":58,"path":"Notification/Dispatcher.php","text":"if (!$staff->hasPermission('gramSupport', 'viewAll')"},{"line":59,"path":"Notification/Dispatcher.php","text":"&& !$staff->hasPermission('gramSupport', 'manage'))"},{"line":12,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":14,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":31,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":33,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":41,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":12,"path":"Pub/Controller/Pwa.php","text":"|| (!$visitor->hasPermission('gramSupport', 'manage')"},{"line":13,"path":"Pub/Controller/Pwa.php","text":"&& !$visitor->hasPermission('gramSupport', 'viewAll')))"},{"line":15,"path":"Pub/Controller/Pwa.php","text":"throw $this->exception($this->noPermission());"},{"line":7,"path":"Pub/Controller/StaffSupport.php","text":"use Gram\\Support\\Service\\Ticket\\StaffUpdate;"},{"line":17,"path":"Pub/Controller/StaffSupport.php","text":"? $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Pub/Controller/StaffSupport.php","text":": ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":19,"path":"Pub/Controller/StaffSupport.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'));"},{"line":23,"path":"Pub/Controller/StaffSupport.php","text":"throw $this->exception($this->noPermission());"},{"line":71,"path":"Pub/Controller/StaffSupport.php","text":"&& !\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))"},{"line":73,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":99,"path":"Pub/Controller/StaffSupport.php","text":"/** @var StaffUpdate $staffUpdate */"},{"line":100,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate = $this->service(StaffUpdate::class);"},{"line":101,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);"},{"line":105,"path":"Pub/Controller/StaffSupport.php","text":"if (!\\XF::visitor()->hasPermission('gramSupport', 'assign'))"},{"line":107,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":112,"path":"Pub/Controller/StaffSupport.php","text":"|| (!$assigned->hasPermission('gramSupport', 'viewAll')"},{"line":113,"path":"Pub/Controller/StaffSupport.php","text":"&& !$assigned->hasPermission('gramSupport', 'manage')))"},{"line":31,"path":"Pub/Controller/Support.php","text":"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))"},{"line":33,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":198,"path":"Pub/Controller/Support.php","text":"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))"},{"line":200,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":205,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":231,"path":"Pub/Controller/Support.php","text":"throw $this->exception($this->noPermission());"},{"line":9,"path":"Security/GuestTicketSession.php","text":"private const KEY = 'gramSupportGuestTickets';"},{"line":12,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":13,"path":"Security/TicketAccess.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'))"},{"line":22,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'viewOwn');"},{"line":35,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'manage'))"},{"line":44,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'replyOwn');"},{"line":101,"path":"Service/Ticket/Creator.php","text":"$message->is_staff = 0;"},{"line":34,"path":"Service/Ticket/Reply.php","text":"$message->is_staff = $isStaff ? 1 : 0;"},{"line":7,"path":"Service/Ticket/StaffUpdate.php","text":"class StaffUpdate extends AbstractService"},{"line":48,"path":"Setup.php","text":"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);"},{"line":9,"path":"Util/SiteConfig.php","text":"$siteId = trim((string)\\XF::options()->gramSupportSiteId);"},{"line":19,"path":"Util/SiteConfig.php","text":"$days = max(1, min(365, (int)\\XF::options()->gramSupportGuestTokenTtlDays));"},{"line":25,"path":"Util/SiteConfig.php","text":"return max(1, min(100, (int)\\XF::options()->gramSupportGuestRateLimitCount));"},{"line":30,"path":"Util/SiteConfig.php","text":"return max(60, min(86400, (int)\\XF::options()->gramSupportGuestRateLimitWindowSeconds));"}],"slug":"hkmods"},{"signal_lines":[{"line":30,"path":"Attachment/TicketHandler.php","text":"&& $visitor->hasPermission('gramSupport', 'internalNotes')"},{"line":32,"path":"Attachment/TicketHandler.php","text":"$visitor->hasPermission('gramSupport', 'viewAll')"},{"line":33,"path":"Attachment/TicketHandler.php","text":"|| $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Entity/Message.php","text":"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],"},{"line":11,"path":"Listener/SourcePageContext.php","text":"private const SESSION_KEY = 'gramSupportSourceContext';"},{"line":27,"path":"Notification/AlertConsumer.php","text":"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')"},{"line":28,"path":"Notification/AlertConsumer.php","text":"|| $recipient->hasPermission('gramSupport', 'manage');"},{"line":58,"path":"Notification/Dispatcher.php","text":"if (!$staff->hasPermission('gramSupport', 'viewAll')"},{"line":59,"path":"Notification/Dispatcher.php","text":"&& !$staff->hasPermission('gramSupport', 'manage'))"},{"line":12,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":14,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":31,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":33,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":41,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":12,"path":"Pub/Controller/Pwa.php","text":"|| (!$visitor->hasPermission('gramSupport', 'manage')"},{"line":13,"path":"Pub/Controller/Pwa.php","text":"&& !$visitor->hasPermission('gramSupport', 'viewAll')))"},{"line":15,"path":"Pub/Controller/Pwa.php","text":"throw $this->exception($this->noPermission());"},{"line":7,"path":"Pub/Controller/StaffSupport.php","text":"use Gram\\Support\\Service\\Ticket\\StaffUpdate;"},{"line":17,"path":"Pub/Controller/StaffSupport.php","text":"? $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Pub/Controller/StaffSupport.php","text":": ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":19,"path":"Pub/Controller/StaffSupport.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'));"},{"line":23,"path":"Pub/Controller/StaffSupport.php","text":"throw $this->exception($this->noPermission());"},{"line":71,"path":"Pub/Controller/StaffSupport.php","text":"&& !\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))"},{"line":73,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":99,"path":"Pub/Controller/StaffSupport.php","text":"/** @var StaffUpdate $staffUpdate */"},{"line":100,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate = $this->service(StaffUpdate::class);"},{"line":101,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);"},{"line":105,"path":"Pub/Controller/StaffSupport.php","text":"if (!\\XF::visitor()->hasPermission('gramSupport', 'assign'))"},{"line":107,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":112,"path":"Pub/Controller/StaffSupport.php","text":"|| (!$assigned->hasPermission('gramSupport', 'viewAll')"},{"line":113,"path":"Pub/Controller/StaffSupport.php","text":"&& !$assigned->hasPermission('gramSupport', 'manage')))"},{"line":31,"path":"Pub/Controller/Support.php","text":"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))"},{"line":33,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":198,"path":"Pub/Controller/Support.php","text":"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))"},{"line":200,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":205,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":231,"path":"Pub/Controller/Support.php","text":"throw $this->exception($this->noPermission());"},{"line":9,"path":"Security/GuestTicketSession.php","text":"private const KEY = 'gramSupportGuestTickets';"},{"line":12,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":13,"path":"Security/TicketAccess.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'))"},{"line":22,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'viewOwn');"},{"line":35,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'manage'))"},{"line":44,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'replyOwn');"},{"line":101,"path":"Service/Ticket/Creator.php","text":"$message->is_staff = 0;"},{"line":34,"path":"Service/Ticket/Reply.php","text":"$message->is_staff = $isStaff ? 1 : 0;"},{"line":7,"path":"Service/Ticket/StaffUpdate.php","text":"class StaffUpdate extends AbstractService"},{"line":48,"path":"Setup.php","text":"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);"},{"line":9,"path":"Util/SiteConfig.php","text":"$siteId = trim((string)\\XF::options()->gramSupportSiteId);"},{"line":19,"path":"Util/SiteConfig.php","text":"$days = max(1, min(365, (int)\\XF::options()->gramSupportGuestTokenTtlDays));"},{"line":25,"path":"Util/SiteConfig.php","text":"return max(1, min(100, (int)\\XF::options()->gramSupportGuestRateLimitCount));"},{"line":30,"path":"Util/SiteConfig.php","text":"return max(60, min(86400, (int)\\XF::options()->gramSupportGuestRateLimitWindowSeconds));"}],"slug":"kingofwolk"},{"signal_lines":[{"line":30,"path":"Attachment/TicketHandler.php","text":"&& $visitor->hasPermission('gramSupport', 'internalNotes')"},{"line":32,"path":"Attachment/TicketHandler.php","text":"$visitor->hasPermission('gramSupport', 'viewAll')"},{"line":33,"path":"Attachment/TicketHandler.php","text":"|| $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Entity/Message.php","text":"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],"},{"line":11,"path":"Listener/SourcePageContext.php","text":"private const SESSION_KEY = 'gramSupportSourceContext';"},{"line":27,"path":"Notification/AlertConsumer.php","text":"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')"},{"line":28,"path":"Notification/AlertConsumer.php","text":"|| $recipient->hasPermission('gramSupport', 'manage');"},{"line":58,"path":"Notification/Dispatcher.php","text":"if (!$staff->hasPermission('gramSupport', 'viewAll')"},{"line":59,"path":"Notification/Dispatcher.php","text":"&& !$staff->hasPermission('gramSupport', 'manage'))"},{"line":12,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":14,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":31,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 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$visitor->hasPermission('gramSupport', 'internalNotes')"},{"line":32,"path":"Attachment/TicketHandler.php","text":"$visitor->hasPermission('gramSupport', 'viewAll')"},{"line":33,"path":"Attachment/TicketHandler.php","text":"|| $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Entity/Message.php","text":"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],"},{"line":11,"path":"Listener/SourcePageContext.php","text":"private const SESSION_KEY = 'gramSupportSourceContext';"},{"line":27,"path":"Notification/AlertConsumer.php","text":"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')"},{"line":28,"path":"Notification/AlertConsumer.php","text":"|| $recipient->hasPermission('gramSupport', 'manage');"},{"line":58,"path":"Notification/Dispatcher.php","text":"if (!$staff->hasPermission('gramSupport', 'viewAll')"},{"line":59,"path":"Notification/Dispatcher.php","text":"&& !$staff->hasPermission('gramSupport', 'manage'))"},{"line":12,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":14,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":31,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":33,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":41,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":12,"path":"Pub/Controller/Pwa.php","text":"|| (!$visitor->hasPermission('gramSupport', 'manage')"},{"line":13,"path":"Pub/Controller/Pwa.php","text":"&& !$visitor->hasPermission('gramSupport', 'viewAll')))"},{"line":15,"path":"Pub/Controller/Pwa.php","text":"throw $this->exception($this->noPermission());"},{"line":7,"path":"Pub/Controller/StaffSupport.php","text":"use Gram\\Support\\Service\\Ticket\\StaffUpdate;"},{"line":17,"path":"Pub/Controller/StaffSupport.php","text":"? $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Pub/Controller/StaffSupport.php","text":": ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":19,"path":"Pub/Controller/StaffSupport.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'));"},{"line":23,"path":"Pub/Controller/StaffSupport.php","text":"throw $this->exception($this->noPermission());"},{"line":71,"path":"Pub/Controller/StaffSupport.php","text":"&& !\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))"},{"line":73,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":99,"path":"Pub/Controller/StaffSupport.php","text":"/** @var StaffUpdate $staffUpdate */"},{"line":100,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate = $this->service(StaffUpdate::class);"},{"line":101,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);"},{"line":105,"path":"Pub/Controller/StaffSupport.php","text":"if (!\\XF::visitor()->hasPermission('gramSupport', 'assign'))"},{"line":107,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":112,"path":"Pub/Controller/StaffSupport.php","text":"|| (!$assigned->hasPermission('gramSupport', 'viewAll')"},{"line":113,"path":"Pub/Controller/StaffSupport.php","text":"&& !$assigned->hasPermission('gramSupport', 'manage')))"},{"line":31,"path":"Pub/Controller/Support.php","text":"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))"},{"line":33,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":198,"path":"Pub/Controller/Support.php","text":"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))"},{"line":200,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":205,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":231,"path":"Pub/Controller/Support.php","text":"throw $this->exception($this->noPermission());"},{"line":9,"path":"Security/GuestTicketSession.php","text":"private const KEY = 'gramSupportGuestTickets';"},{"line":12,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":13,"path":"Security/TicketAccess.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'))"},{"line":22,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'viewOwn');"},{"line":35,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'manage'))"},{"line":44,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'replyOwn');"},{"line":101,"path":"Service/Ticket/Creator.php","text":"$message->is_staff = 0;"},{"line":34,"path":"Service/Ticket/Reply.php","text":"$message->is_staff = $isStaff ? 1 : 0;"},{"line":7,"path":"Service/Ticket/StaffUpdate.php","text":"class StaffUpdate extends AbstractService"},{"line":48,"path":"Setup.php","text":"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);"},{"line":9,"path":"Util/SiteConfig.php","text":"$siteId = trim((string)\\XF::options()->gramSupportSiteId);"},{"line":19,"path":"Util/SiteConfig.php","text":"$days = max(1, min(365, (int)\\XF::options()->gramSupportGuestTokenTtlDays));"},{"line":25,"path":"Util/SiteConfig.php","text":"return max(1, min(100, (int)\\XF::options()->gramSupportGuestRateLimitCount));"},{"line":30,"path":"Util/SiteConfig.php","text":"return max(60, min(86400, (int)\\XF::options()->gramSupportGuestRateLimitWindowSeconds));"}],"source_present":true}}]},"transport_rc":0,"transport_stderr_bytes":0,"transport_stderr_sha256":"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855"}},"undefined_permission_references":[]}
+GRAM515R1_DECISION=PASS_RCA_EVIDENCE_CAPTURED
+GRAM515R1_NEXT_GATE=REVIEW_EXACT_PERMISSION_OR_CONTROLLER_CAUSE_BEFORE_ANY_CHANGE
+HOMELAB_RESULT_CONTRACT={"version":1,"command_id":"SUPPORT-260918-GRAM-SUPPORT-ACCESS-PERMISSION-CONTROLLER-RCA-515R1","status":"OK","changes_made":false,"rollback_started":false,"rollback_restored":null}
+
+OUTPUT_END
+CHAT_OUTPUT_END
diff --git a/runtime/latest.json b/runtime/latest.json
index 1bb524b1..7fd0bcac 100644
--- a/runtime/latest.json
+++ b/runtime/latest.json
@@ -1,38 +1,38 @@
 {
   "schema_version": 1,
   "channel": "homelab-runtime",
-  "command_id": "SUPPORT-260918-INFRA-MAIL-POSTBOX-FINAL-7OF7-CANARY-EVENT-RECONCILE-PRESEND-PROVEN-514R2R3",
+  "command_id": "SUPPORT-260918-GRAM-SUPPORT-ACCESS-PERMISSION-CONTROLLER-RCA-515R1",
   "status": "OK",
   "rc": 0,
   "host": "pve01",
-  "mode": "change",
-  "component": "infra-mail-postbox-final-7of7-canary-event-reconcile-presend-proven",
-  "started_at_utc": "2026-09-18T03:45:31Z",
-  "finished_at_utc": "2026-09-18T03:45:32Z",
+  "mode": "read-only",
+  "component": "gram-support-access-permission-controller-rca",
+  "started_at_utc": "2026-09-18T04:04:53Z",
+  "finished_at_utc": "2026-09-18T04:04:57Z",
   "reference_register_checked": true,
   "reference_sha256": "5a3d8e5154c41cb582a4e0aca68090be1f0138918bf82131a948df326f9d8d66",
   "error_register_checked": true,
   "error_register_sha256": "3b09a553ec0f527ed3afeed4753f52a74ee3036045bbfb3c685e9f8af4ba7ba0",
-  "command_sha256": "cf0545627b9a5797b8053b7a511f2ea319d35fabfa0c249c432a58c29130f03b",
+  "command_sha256": "7d3a6b18b5c6d8eac5ef21b15793546badf9c1ad2958a494efa4baac7adf440e",
   "duplicate_failed_command_blocked": false,
   "block_reason": null,
   "execution_started": true,
-  "change_declared": true,
+  "change_declared": false,
   "result_contract_valid": true,
-  "result_contract_status": "OK",
+  "result_contract_status": null,
   "result_contract_error": null,
   "command_rc": 0,
-  "changes_made": true,
+  "changes_made": false,
   "rollback_started": false,
   "rollback_restored": null,
-  "mutation_outcome": "MUTATED",
+  "mutation_outcome": "NO_MUTATION",
   "sanitized": true,
   "secrets_included": false,
   "private_addresses_included": false,
   "raw_evidence_retained_locally": true,
-  "raw_evidence_sha256": "0672d8f63dd29a034a453d09cf666848a3d6e02bbd7e42e23cc6f16b1b3a5be9",
-  "sanitized_output_sha256": "0672d8f63dd29a034a453d09cf666848a3d6e02bbd7e42e23cc6f16b1b3a5be9",
+  "raw_evidence_sha256": "67c349ddcfb2f729c8610a48297a262a2fa3decb6113692be794d9227cf4d386",
+  "sanitized_output_sha256": "67c349ddcfb2f729c8610a48297a262a2fa3decb6113692be794d9227cf4d386",
   "output_truncated_in_json": false,
   "full_sanitized_output_url": "https://git.gram1.ru/.well-known/homelab-runtime/latest.txt",
-  "output": "MAIL514R2R3_SAFE_REPORT={\"classification\":{\"delivery_events_7of7\":true,\"no_resend_enforced\":true,\"pre_send_baseline_clean\":true,\"send_attempts_exact_7\":true,\"send_events_7of7\":true,\"send_outcome_uncertain\":false,\"send_successes_exact_7\":true,\"stable_control_plane_anchor\":true,\"unexpected_negative_events\":false,\"ydb_cli_pinned\":true,\"ydb_table_proven\":true},\"cloud_control_plane_mutation\":false,\"command_id\":\"SUPPORT-260918-INFRA-MAIL-POSTBOX-FINAL-7OF7-CANARY-EVENT-RECONCILE-PRESEND-PROVEN-514R2R3\",\"dns_mutation\":false,\"failure_code\":null,\"failure_stage\":\"EVENT_RECONCILIATION\",\"iam_mutation\":false,\"local_temp_cleanup_complete\":true,\"max_send_attempts\":7,\"no_resend_enforced\":true,\"official_simulator\":\"success+tag@simulator.pstbx.ru\",\"policy\":{\"automatic_resend_on_uncertain_outcome\":false,\"bounce_subscription_delay_semantics_anchor\":\"historical_446_452_455_plus_current_514R1R9_live_destination\",\"current_send_delivery_event_path_proven_by_this_canary\":true,\"newsletter_one_click_unsubscribe_global_transactional_path_enabled\":false,\"postbox_global_suppression_provider_managed\":true,\"presend_authority\":\"514R2P2_PASS_FULL_PATH_ZERO_FUTURE_RECIPIENT_ROWS\",\"xenforo_feedback_auto_mutations_enabled\":false},\"production_postbox_configuration_mutation\":false,\"schema_version\":1,\"scope\":\"FINAL_BOUNDED_7OF7_POSTBOX_SIMULATOR_SEND_PLUS_YDB_SEND_DELIVERY_RECONCILIATION_PRESEND_PROVEN\",\"send_attempts\":7,\"send_outcome_uncertain\":false,\"send_remote_sha256\":\"bb7e742fa6c2394fdae18aac19a60975e9e9f7708b113e491df80fa09fdf65d4\",\"send_successes\":7,\"simulator_real_recipient_delivery\":false,\"sites\":[{\"domain\":\"codevipe.ru\",\"marker\":\"W2-260918-514R2R3-CODEVIPE\",\"queued_id_observed\":false,\"queued_id_sha256\":null,\"recipient\":\"success+codevipe-260918-514r2r3@simulator.pstbx.ru\",\"send_attempted\":true,\"send_rc\":0,\"send_success\":true,\"slug\":\"codevipe\",\"wrapper_sha_match\":true,\"ydb_delivery_event\":true,\"ydb_event_types\":[\"DELIVERY\",\"SEND\"],\"ydb_id_hashes\":[\"2473cfe550db16914dd749150dc10fbde5c8245c44576725c3efdb94fad06b2b\",\"2aff46577885799a15d540b41681add6b9b603f1c397d48fc77e787016be7e46\",\"5a34d3552a0e0949350fb6acf60a60691d5dbad8dfde8a4eb76f1fa0b9cda311\"],\"ydb_matched_rows\":2,\"ydb_send_event\":true,\"ydb_unexpected_negative\":false},{\"domain\":\"dsmods.ru\",\"marker\":\"W2-260918-514R2R3-DSMODS\",\"queued_id_observed\":false,\"queued_id_sha256\":null,\"recipient\":\"success+dsmods-260918-514r2r3@simulator.pstbx.ru\",\"send_attempted\":true,\"send_rc\":0,\"send_success\":true,\"slug\":\"dsmods\",\"wrapper_sha_match\":true,\"ydb_delivery_event\":true,\"ydb_event_types\":[\"DELIVERY\",\"SEND\"],\"ydb_id_hashes\":[\"5c65517f4c5bc5866f42c9d336b480969914071c9a4e8bf3196d06b28ff3546a\",\"6b698e4df82a04e9e0a2d70239241401fa75d6f0f024ebee0d15de4ac472361e\",\"fd9ff107194d1a99d7bd1e66380f6830311c75cac3225476b24009090c624080\"],\"ydb_matched_rows\":2,\"ydb_send_event\":true,\"ydb_unexpected_negative\":false},{\"domain\":\"gamevipe.ru\",\"marker\":\"W2-260918-514R2R3-GAMEVIPE\",\"queued_id_observed\":false,\"queued_id_sha256\":null,\"recipient\":\"success+gamevipe-260918-514r2r3@simulator.pstbx.ru\",\"send_attempted\":true,\"send_rc\":0,\"send_success\":true,\"slug\":\"gamevipe\",\"wrapper_sha_match\":true,\"ydb_delivery_event\":true,\"ydb_event_types\":[\"DELIVERY\",\"SEND\"],\"ydb_id_hashes\":[\"0c63e75b896f88be9441b1815035054e922aa4e44d0606eab951d98c6db93a80\",\"7127569b0321b70a08b9b190fb44d07ff3f29b87a83ef09848bfd6609c5293c3\",\"8e7793ff33d874b154269792abf15a272238356c183eff6d917dedc5ab0c97b9\"],\"ydb_matched_rows\":2,\"ydb_send_event\":true,\"ydb_unexpected_negative\":false},{\"domain\":\"hkmods.ru\",\"marker\":\"W2-260918-514R2R3-HKMODS\",\"queued_id_observed\":false,\"queued_id_sha256\":null,\"recipient\":\"success+hkmods-260918-514r2r3@simulator.pstbx.ru\",\"send_attempted\":true,\"send_rc\":0,\"send_success\":true,\"slug\":\"hkmods\",\"wrapper_sha_match\":true,\"ydb_delivery_event\":true,\"ydb_event_types\":[\"DELIVERY\",\"SEND\"],\"ydb_id_hashes\":[\"3ab31241fc11aa56c74f29506313113cd6520f6bc631f215d3e198661d64ee5e\",\"a8fda4783781bfdf59502d25e48eb0e10fd8ce9e6cf0e114d975b6421e8cf793\",\"da0e82488157f17b2c8ecc72ec4d5c618a4212b4b54429c02eb697d5110e9c0a\"],\"ydb_matched_rows\":2,\"ydb_send_event\":true,\"ydb_unexpected_negative\":false},{\"domain\":\"kingofwolk.ru\",\"marker\":\"W2-260918-514R2R3-KINGOFWOLK\",\"queued_id_observed\":false,\"queued_id_sha256\":null,\"recipient\":\"success+kingofwolk-260918-514r2r3@simulator.pstbx.ru\",\"send_attempted\":true,\"send_rc\":0,\"send_success\":true,\"slug\":\"kingofwolk\",\"wrapper_sha_match\":true,\"ydb_delivery_event\":true,\"ydb_event_types\":[\"DELIVERY\",\"SEND\"],\"ydb_id_hashes\":[\"54615cf24fd746b6ad35555c058b3e6f14700e4ed1d46b3647cb3afd411cdfd0\",\"86c615beaf68a21683b15885821b2f40305d78027ebb30f2d5220cb2788cb502\",\"96bbdcc6f3ea0c59e1832feb5b777517dc1cdea58e438e9a22dbdcef9db48391\"],\"ydb_matched_rows\":2,\"ydb_send_event\":true,\"ydb_unexpected_negative\":false},{\"domain\":\"zakrutim.ru\",\"marker\":\"W2-260918-514R2R3-ZAKRUTIM\",\"queued_id_observed\":false,\"queued_id_sha256\":null,\"recipient\":\"success+zakrutim-260918-514r2r3@simulator.pstbx.ru\",\"send_attempted\":true,\"send_rc\":0,\"send_success\":true,\"slug\":\"zakrutim\",\"wrapper_sha_match\":true,\"ydb_delivery_event\":true,\"ydb_event_types\":[\"DELIVERY\",\"SEND\"],\"ydb_id_hashes\":[\"3a3052bd38c5fac4a570d88f1deaeed2314fea755df4b8df85b9c4ff531b6219\",\"56b84e44f808dda108f2ec3a42cf4606c5007a6286c8075032555701add59b67\",\"7b43579df56a3624eb82ca595bde68a20e052df0fc3e2dff22683d189bb917af\"],\"ydb_matched_rows\":2,\"ydb_send_event\":true,\"ydb_unexpected_negative\":false},{\"domain\":\"newfi.ru\",\"marker\":\"W2-260918-514R2R3-NEWFI\",\"queued_id_observed\":false,\"queued_id_sha256\":null,\"recipient\":\"success+newfi-260918-514r2r3@simulator.pstbx.ru\",\"send_attempted\":true,\"send_rc\":0,\"send_success\":true,\"slug\":\"newfi\",\"wrapper_sha_match\":true,\"ydb_delivery_event\":true,\"ydb_event_types\":[\"DELIVERY\",\"SEND\"],\"ydb_id_hashes\":[\"48e2f22304a3333090a1d240a3a7cb56e415f66f95ea4f234390a270e14745a5\",\"931fad04be886b620104e849e7e69336c29a73ab91cbd152b922b8a2cc04d277\",\"f3a62a661986de4ef5b1267b70b5fb0c767e4f0d469adc60fac4297ee3d01ee1\"],\"ydb_matched_rows\":2,\"ydb_send_event\":true,\"ydb_unexpected_negative\":false}],\"smtp_credentials_touched\":false,\"stable_control_plane\":{\"anchor_ok\":true,\"database_id_sha256\":\"881913df70cf2918f09dacf3c12962cc25fee70126f4bde8e68524a45727fff3\",\"database_name\":\"postbox-feedback-ydb\",\"database_path_sha256\":\"57271235298bb8ab7e9576162a546dd839c7cbdc14a9c4f12ed230215f187a86\",\"function_id_sha256\":\"739ab8f5291e67867d60e19618eb04264b4133dfa143bf1f1ce18214e2a03df9\",\"trigger_id_sha256\":\"a45d7ef62d6598c16fe8d8a93a433e80ca05ab2984ed89e7dfebc37889f9a0bf\"},\"xenforo_mutation\":false,\"ydb_cli\":{\"actual_sha256\":\"f7ab3e098fca2b12d5fb88b54d08c271857e3d00bdb99f54a978aa22a581a994\",\"expected_sha256\":\"f7ab3e098fca2b12d5fb88b54d08c271857e3d00bdb99f54a978aa22a581a994\",\"historical_version\":\"2.31.0\",\"official_url\":\"storage.yandexcloud.net/yandexcloud-ydb/release/2.31.0/windows/amd64/ydb.exe\",\"pin_basis\":\"EXACT_SHA256_HISTORICAL_440R1_AND_514R2P2\",\"pinned_ok\":true},\"ydb_feedback_table\":{\"baseline_clean\":true,\"baseline_row_count\":14,\"discovery_score\":64,\"expected_presend_path_sha256\":\"a118ff4233c3fa82ff269d37a066334d42ab4ad52771962bf51c7a54fac33594\",\"final_row_count\":28,\"path_sha256\":\"a118ff4233c3fa82ff269d37a066334d42ab4ad52771962bf51c7a54fac33594\",\"poll_complete\":true,\"poll_count\":2,\"proven\":true}}\nMAIL514R2R3_DECISION=PASS_FINAL_CURRENT_7OF7_POSTBOX_SEND_DELIVERY_EVENT_RECONCILIATION\nMAIL514R2R3_NEXT_GATE=PROJECT_COMPLETE_CURRENT_POSTBOX_TRANSPORT_AND_FEEDBACK_PLANE_PROVEN_APP_ACTION_BRIDGE_REMAINS_POLICY_DEFERRED\nHOMELAB_RESULT_CONTRACT={\"version\":1,\"command_id\":\"SUPPORT-260918-INFRA-MAIL-POSTBOX-FINAL-7OF7-CANARY-EVENT-RECONCILE-PRESEND-PROVEN-514R2R3\",\"status\":\"OK\",\"changes_made\":true,\"rollback_started\":false,\"rollback_restored\":null}\n"
+  "output": "GRAM515R1_SAFE_REPORT={\"classification\":{\"changes_made\":false,\"direct_user_overrides_present\":false,\"group2_entries_4_each\":true,\"group3_full_9_each\":true,\"group4_full_9_each\":true,\"permission_defs_9_each\":true,\"routes_4_each\":true,\"send_attempts\":0,\"site_count_7\":true,\"staff_effective_cache_issues_present\":true,\"undefined_permission_references_present\":false},\"controller_signal_sites\":[{\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"slug\":\"codevipe\"},{\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"slug\":\"dsmods\"},{\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"slug\":\"gamevipe\"},{\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"slug\":\"hkmods\"},{\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"slug\":\"kingofwolk\"},{\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"slug\":\"zakrutim\"},{\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"slug\":\"newfi\"}],\"direct_user_override_sites\":[],\"schema_version\":1,\"scope\":\"READ_ONLY_GRAM_SUPPORT_ACCESS_PERMISSION_CONTROLLER_RCA_7OF7\",\"site_count\":7,\"sites\":[{\"addon_present\":true,\"addon_tree_sha256\":\"d9e7166a5410b6364ceb5669e3294f75b033e9324cf2cab2159f49b05e093bd7\",\"db\":{\"db_ok\":true,\"direct_override_summary\":[],\"errors\":[],\"group_entries\":[{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0}],\"permissions\":[{\"depend_permission_id\":\"\",\"display_order\":60,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":20,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":80,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":50,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":40,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":10,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":70,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":30,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":90,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"routes\":[{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"}],\"staff_accounts\":[{\"gramSupport_effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"permission_combination_id_sha256\":\"e7f6c011776e8db7cd330b54174fd76f7d0216b612387a5ffcfb81e6f0919683\",\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"}]},\"permissions_xml\":[{},{\"display_order\":\"10\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"display_order\":\"20\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"display_order\":\"30\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"40\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"50\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"display_order\":\"60\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"display_order\":\"70\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"display_order\":\"80\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"display_order\":\"90\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"php_audit_rc\":0,\"php_audit_stderr_bytes\":0,\"php_audit_stderr_sha256\":\"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\",\"public\":\"/var/www/forums/codevipe/public\",\"public_present\":true,\"routes_xml\":[{},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"}],\"slug\":\"codevipe\",\"source_scan\":{\"permission_refs\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"viewAll\",\"viewOwn\"],\"php_file_count\":39,\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 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":\"service-worker\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"}],\"staff_accounts\":[{\"gramSupport_effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"permission_combination_id_sha256\":\"e7f6c011776e8db7cd330b54174fd76f7d0216b612387a5ffcfb81e6f0919683\",\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"}]},\"permissions_xml\":[{},{\"display_order\":\"10\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"display_order\":\"20\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"display_order\":\"30\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"40\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"50\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"display_order\":\"60\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"display_order\":\"70\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"display_order\":\"80\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"display_order\":\"90\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"php_audit_rc\":0,\"php_audit_stderr_bytes\":0,\"php_audit_stderr_sha256\":\"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\",\"public\":\"/var/www/forums/dsmods/public\",\"public_present\":true,\"routes_xml\":[{},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"}],\"slug\":\"dsmods\",\"source_scan\":{\"permission_refs\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"viewAll\",\"viewOwn\"],\"php_file_count\":39,\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"source_present\":true}},{\"addon_present\":true,\"addon_tree_sha256\":\"d9e7166a5410b6364ceb5669e3294f75b033e9324cf2cab2159f49b05e093bd7\",\"db\":{\"db_ok\":true,\"direct_override_summary\":[],\"errors\":[],\"group_entries\":[{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0}],\"permissions\":[{\"depend_permission_id\":\"\",\"display_order\":60,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":20,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":80,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":50,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":40,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":10,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":70,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":30,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":90,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"routes\":[{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"}],\"staff_accounts\":[{\"gramSupport_effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"permission_combination_id_sha256\":\"e7f6c011776e8db7cd330b54174fd76f7d0216b612387a5ffcfb81e6f0919683\",\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"}]},\"permissions_xml\":[{},{\"display_order\":\"10\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"display_order\":\"20\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"display_order\":\"30\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"40\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"50\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"display_order\":\"60\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"display_order\":\"70\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"display_order\":\"80\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"display_order\":\"90\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"php_audit_rc\":0,\"php_audit_stderr_bytes\":0,\"php_audit_stderr_sha256\":\"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\",\"public\":\"/var/www/forums/gamevipe/public\",\"public_present\":true,\"routes_xml\":[{},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"}],\"slug\":\"gamevipe\",\"source_scan\":{\"permission_refs\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"viewAll\",\"viewOwn\"],\"php_file_count\":39,\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"source_present\":true}},{\"addon_present\":true,\"addon_tree_sha256\":\"d9e7166a5410b6364ceb5669e3294f75b033e9324cf2cab2159f49b05e093bd7\",\"db\":{\"db_ok\":true,\"direct_override_summary\":[],\"errors\":[],\"group_entries\":[{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0}],\"permissions\":[{\"depend_permission_id\":\"\",\"display_order\":60,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":20,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":80,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":50,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":40,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":10,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":70,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":30,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":90,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"routes\":[{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\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$visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 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$visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"source_present\":true}},{\"addon_present\":true,\"addon_tree_sha256\":\"d9e7166a5410b6364ceb5669e3294f75b033e9324cf2cab2159f49b05e093bd7\",\"db\":{\"db_ok\":true,\"direct_override_summary\":[],\"errors\":[],\"group_entries\":[{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0}],\"permissions\":[{\"depend_permission_id\":\"\",\"display_order\":60,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":20,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":80,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":50,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":40,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":10,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":70,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":30,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":90,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"routes\":[{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"}],\"staff_accounts\":[{\"gramSupport_effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"permission_combination_id_sha256\":\"e7f6c011776e8db7cd330b54174fd76f7d0216b612387a5ffcfb81e6f0919683\",\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"}]},\"permissions_xml\":[{},{\"display_order\":\"10\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"display_order\":\"20\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"display_order\":\"30\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"40\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"50\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"display_order\":\"60\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"display_order\":\"70\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"display_order\":\"80\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"display_order\":\"90\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"php_audit_rc\":0,\"php_audit_stderr_bytes\":0,\"php_audit_stderr_sha256\":\"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\",\"public\":\"/var/www/forums/newfi/public\",\"public_present\":true,\"routes_xml\":[{},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"}],\"slug\":\"newfi\",\"source_scan\":{\"permission_refs\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"viewAll\",\"viewOwn\"],\"php_file_count\":39,\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"source_present\":true}}],\"staff_effective_cache_issues\":[{\"effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"falseish_permissions\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"view\",\"viewAll\",\"viewOwn\",\"viewTechnicalContext\"],\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"slug\":\"codevipe\",\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"},{\"effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"falseish_permissions\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"view\",\"viewAll\",\"viewOwn\",\"viewTechnicalContext\"],\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"slug\":\"dsmods\",\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"},{\"effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"falseish_permissions\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"view\",\"viewAll\",\"viewOwn\",\"viewTechnicalContext\"],\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"slug\":\"gamevipe\",\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"},{\"effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"falseish_permissions\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"view\",\"viewAll\",\"viewOwn\",\"viewTechnicalContext\"],\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"slug\":\"hkmods\",\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"},{\"effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"falseish_permissions\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"view\",\"viewAll\",\"viewOwn\",\"viewTechnicalContext\"],\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"slug\":\"kingofwolk\",\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"},{\"effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"falseish_permissions\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"view\",\"viewAll\",\"viewOwn\",\"viewTechnicalContext\"],\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"slug\":\"zakrutim\",\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"},{\"effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"falseish_permissions\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"view\",\"viewAll\",\"viewOwn\",\"viewTechnicalContext\"],\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"slug\":\"newfi\",\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"}],\"transport\":{\"vm160\":{\"guest_stderr_present\":false,\"inner_rc\":0,\"ok\":true,\"report\":{\"rows\":[{\"addon_present\":true,\"addon_tree_sha256\":\"d9e7166a5410b6364ceb5669e3294f75b033e9324cf2cab2159f49b05e093bd7\",\"db\":{\"db_ok\":true,\"direct_override_summary\":[],\"errors\":[],\"group_entries\":[{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0}],\"permissions\":[{\"depend_permission_id\":\"\",\"display_order\":60,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":20,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":80,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":50,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":40,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":10,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":70,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":30,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":90,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"routes\":[{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"}],\"staff_accounts\":[{\"gramSupport_effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"permission_combination_id_sha256\":\"e7f6c011776e8db7cd330b54174fd76f7d0216b612387a5ffcfb81e6f0919683\",\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"}]},\"permissions_xml\":[{},{\"display_order\":\"10\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"display_order\":\"20\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"display_order\":\"30\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"40\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"50\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"display_order\":\"60\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"display_order\":\"70\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"display_order\":\"80\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"display_order\":\"90\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"php_audit_rc\":0,\"php_audit_stderr_bytes\":0,\"php_audit_stderr_sha256\":\"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\",\"public\":\"/var/www/forums/codevipe/public\",\"public_present\":true,\"routes_xml\":[{},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"}],\"slug\":\"codevipe\",\"source_scan\":{\"permission_refs\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"viewAll\",\"viewOwn\"],\"php_file_count\":39,\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 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max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"source_present\":true}},{\"addon_present\":true,\"addon_tree_sha256\":\"d9e7166a5410b6364ceb5669e3294f75b033e9324cf2cab2159f49b05e093bd7\",\"db\":{\"db_ok\":true,\"direct_override_summary\":[],\"errors\":[],\"group_entries\":[{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0}],\"permissions\":[{\"depend_permission_id\":\"\",\"display_order\":60,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":20,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":80,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":50,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":40,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":10,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":70,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":30,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":90,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"routes\":[{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\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$visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 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$this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 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$visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 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$visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"source_present\":true}},{\"addon_present\":true,\"addon_tree_sha256\":\"d9e7166a5410b6364ceb5669e3294f75b033e9324cf2cab2159f49b05e093bd7\",\"db\":{\"db_ok\":true,\"direct_override_summary\":[],\"errors\":[],\"group_entries\":[{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0}],\"permissions\":[{\"depend_permission_id\":\"\",\"display_order\":60,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":20,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":80,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":50,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":40,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":10,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":70,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":30,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":90,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"routes\":[{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"}],\"staff_accounts\":[{\"gramSupport_effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"permission_combination_id_sha256\":\"e7f6c011776e8db7cd330b54174fd76f7d0216b612387a5ffcfb81e6f0919683\",\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"}]},\"permissions_xml\":[{},{\"display_order\":\"10\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"display_order\":\"20\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"display_order\":\"30\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"40\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"50\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"display_order\":\"60\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"display_order\":\"70\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"display_order\":\"80\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"display_order\":\"90\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"php_audit_rc\":0,\"php_audit_stderr_bytes\":0,\"php_audit_stderr_sha256\":\"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\",\"public\":\"/var/www/forums/kingofwolk/public\",\"public_present\":true,\"routes_xml\":[{},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"}],\"slug\":\"kingofwolk\",\"source_scan\":{\"permission_refs\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"viewAll\",\"viewOwn\"],\"php_file_count\":39,\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, 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(int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"source_present\":true}}]},\"transport_rc\":0,\"transport_stderr_bytes\":0,\"transport_stderr_sha256\":\"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\"},\"vm210\":{\"guest_stderr_present\":false,\"inner_rc\":0,\"ok\":true,\"report\":{\"rows\":[{\"addon_present\":true,\"addon_tree_sha256\":\"d9e7166a5410b6364ceb5669e3294f75b033e9324cf2cab2159f49b05e093bd7\",\"db\":{\"db_ok\":true,\"direct_override_summary\":[],\"errors\":[],\"group_entries\":[{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":2,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":3,\"user_id\":0},{\"permission_id\":\"assign\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"create\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"internalNotes\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"manage\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"replyOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"view\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewAll\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewOwn\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0},{\"permission_id\":\"viewTechnicalContext\",\"permission_value\":\"allow\",\"permission_value_int\":0,\"user_group_id\":4,\"user_id\":0}],\"permissions\":[{\"depend_permission_id\":\"\",\"display_order\":60,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":20,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":80,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":50,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":40,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":10,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":70,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":30,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"depend_permission_id\":\"\",\"display_order\":90,\"interface_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"routes\":[{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"}],\"staff_accounts\":[{\"gramSupport_effective\":{\"assign\":null,\"create\":null,\"internalNotes\":null,\"manage\":null,\"replyOwn\":null,\"view\":null,\"viewAll\":null,\"viewOwn\":null,\"viewTechnicalContext\":null},\"gramSupport_group_present_in_cache\":false,\"in_admin_group_3\":true,\"in_moderator_group_4\":true,\"is_admin\":true,\"is_moderator\":true,\"permission_combination_id_sha256\":\"e7f6c011776e8db7cd330b54174fd76f7d0216b612387a5ffcfb81e6f0919683\",\"primary_group_id\":2,\"secondary_group_ids\":[3,4],\"user_id_sha256\":\"6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b\"}]},\"permissions_xml\":[{},{\"display_order\":\"10\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"view\",\"permission_type\":\"flag\"},{\"display_order\":\"20\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"create\",\"permission_type\":\"flag\"},{\"display_order\":\"30\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"40\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"replyOwn\",\"permission_type\":\"flag\"},{\"display_order\":\"50\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"manage\",\"permission_type\":\"flag\"},{\"display_order\":\"60\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"assign\",\"permission_type\":\"flag\"},{\"display_order\":\"70\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewAll\",\"permission_type\":\"flag\"},{\"display_order\":\"80\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"internalNotes\",\"permission_type\":\"flag\"},{\"display_order\":\"90\",\"interface_group_id\":\"gramSupport\",\"permission_group_id\":\"gramSupport\",\"permission_id\":\"viewTechnicalContext\",\"permission_type\":\"flag\"}],\"php_audit_rc\":0,\"php_audit_stderr_bytes\":0,\"php_audit_stderr_sha256\":\"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\",\"public\":\"/var/www/forums/newfi/public\",\"public_present\":true,\"routes_xml\":[{},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Support\",\"format\":\"\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:AccountSupport\",\"format\":\"support\",\"route_prefix\":\"account\",\"route_type\":\"public\",\"sub_name\":\"support\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:StaffSupport\",\"format\":\"staff\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"staff\"},{\"action_prefix\":\"\",\"context\":\"\",\"controller\":\"Gram\\\\Support:Pwa\",\"format\":\"service-worker\",\"route_prefix\":\"support\",\"route_type\":\"public\",\"sub_name\":\"service-worker\"}],\"slug\":\"newfi\",\"source_scan\":{\"permission_refs\":[\"assign\",\"create\",\"internalNotes\",\"manage\",\"replyOwn\",\"viewAll\",\"viewOwn\"],\"php_file_count\":39,\"signal_lines\":[{\"line\":30,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"&& $visitor->hasPermission('gramSupport', 'internalNotes')\"},{\"line\":32,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"$visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":33,\"path\":\"Attachment/TicketHandler.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Entity/Message.php\",\"text\":\"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],\"},{\"line\":11,\"path\":\"Listener/SourcePageContext.php\",\"text\":\"private const SESSION_KEY = 'gramSupportSourceContext';\"},{\"line\":27,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')\"},{\"line\":28,\"path\":\"Notification/AlertConsumer.php\",\"text\":\"|| $recipient->hasPermission('gramSupport', 'manage');\"},{\"line\":58,\"path\":\"Notification/Dispatcher.php\",\"text\":\"if (!$staff->hasPermission('gramSupport', 'viewAll')\"},{\"line\":59,\"path\":\"Notification/Dispatcher.php\",\"text\":\"&& !$staff->hasPermission('gramSupport', 'manage'))\"},{\"line\":12,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":14,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":31,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))\"},{\"line\":33,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":41,\"path\":\"Pub/Controller/AccountSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":12,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"|| (!$visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":13,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"&& !$visitor->hasPermission('gramSupport', 'viewAll')))\"},{\"line\":15,\"path\":\"Pub/Controller/Pwa.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":7,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"use Gram\\\\Support\\\\Service\\\\Ticket\\\\StaffUpdate;\"},{\"line\":17,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"? $visitor->hasPermission('gramSupport', 'manage')\"},{\"line\":18,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\": ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":19,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'));\"},{\"line\":23,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":71,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !\\\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))\"},{\"line\":73,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":99,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"/** @var StaffUpdate $staffUpdate */\"},{\"line\":100,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate = $this->service(StaffUpdate::class);\"},{\"line\":101,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);\"},{\"line\":105,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"if (!\\\\XF::visitor()->hasPermission('gramSupport', 'assign'))\"},{\"line\":107,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"return $this->noPermission();\"},{\"line\":112,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"|| (!$assigned->hasPermission('gramSupport', 'viewAll')\"},{\"line\":113,\"path\":\"Pub/Controller/StaffSupport.php\",\"text\":\"&& !$assigned->hasPermission('gramSupport', 'manage')))\"},{\"line\":31,\"path\":\"Pub/Controller/Support.php\",\"text\":\"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))\"},{\"line\":33,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":198,\"path\":\"Pub/Controller/Support.php\",\"text\":\"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))\"},{\"line\":200,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":205,\"path\":\"Pub/Controller/Support.php\",\"text\":\"return $this->noPermission();\"},{\"line\":231,\"path\":\"Pub/Controller/Support.php\",\"text\":\"throw $this->exception($this->noPermission());\"},{\"line\":9,\"path\":\"Security/GuestTicketSession.php\",\"text\":\"private const KEY = 'gramSupportGuestTickets';\"},{\"line\":12,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'viewAll')\"},{\"line\":13,\"path\":\"Security/TicketAccess.php\",\"text\":\"|| $visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":22,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'viewOwn');\"},{\"line\":35,\"path\":\"Security/TicketAccess.php\",\"text\":\"if ($visitor->hasPermission('gramSupport', 'manage'))\"},{\"line\":44,\"path\":\"Security/TicketAccess.php\",\"text\":\"return $visitor->hasPermission('gramSupport', 'replyOwn');\"},{\"line\":101,\"path\":\"Service/Ticket/Creator.php\",\"text\":\"$message->is_staff = 0;\"},{\"line\":34,\"path\":\"Service/Ticket/Reply.php\",\"text\":\"$message->is_staff = $isStaff ? 1 : 0;\"},{\"line\":7,\"path\":\"Service/Ticket/StaffUpdate.php\",\"text\":\"class StaffUpdate extends AbstractService\"},{\"line\":48,\"path\":\"Setup.php\",\"text\":\"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);\"},{\"line\":9,\"path\":\"Util/SiteConfig.php\",\"text\":\"$siteId = trim((string)\\\\XF::options()->gramSupportSiteId);\"},{\"line\":19,\"path\":\"Util/SiteConfig.php\",\"text\":\"$days = max(1, min(365, (int)\\\\XF::options()->gramSupportGuestTokenTtlDays));\"},{\"line\":25,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(1, min(100, (int)\\\\XF::options()->gramSupportGuestRateLimitCount));\"},{\"line\":30,\"path\":\"Util/SiteConfig.php\",\"text\":\"return max(60, min(86400, (int)\\\\XF::options()->gramSupportGuestRateLimitWindowSeconds));\"}],\"source_present\":true}}]},\"transport_rc\":0,\"transport_stderr_bytes\":0,\"transport_stderr_sha256\":\"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\"}},\"undefined_permission_references\":[]}\nGRAM515R1_DECISION=PASS_RCA_EVIDENCE_CAPTURED\nGRAM515R1_NEXT_GATE=REVIEW_EXACT_PERMISSION_OR_CONTROLLER_CAUSE_BEFORE_ANY_CHANGE\nHOMELAB_RESULT_CONTRACT={\"version\":1,\"command_id\":\"SUPPORT-260918-GRAM-SUPPORT-ACCESS-PERMISSION-CONTROLLER-RCA-515R1\",\"status\":\"OK\",\"changes_made\":false,\"rollback_started\":false,\"rollback_restored\":null}\n"
 }
diff --git a/runtime/latest.txt b/runtime/latest.txt
index a5d1d288..22c344d9 100644
--- a/runtime/latest.txt
+++ b/runtime/latest.txt
@@ -1,36 +1,36 @@
 CHAT_OUTPUT_BEGIN
-COMMAND_ID=SUPPORT-260918-INFRA-MAIL-POSTBOX-FINAL-7OF7-CANARY-EVENT-RECONCILE-PRESEND-PROVEN-514R2R3
+COMMAND_ID=SUPPORT-260918-GRAM-SUPPORT-ACCESS-PERMISSION-CONTROLLER-RCA-515R1
 STATUS=OK
 RC=0
 HOST=pve01
-MODE=change
-COMPONENT=infra-mail-postbox-final-7of7-canary-event-reconcile-presend-proven
+MODE=read-only
+COMPONENT=gram-support-access-permission-controller-rca
 REFERENCE_REGISTER_CHECK=OK
 REFERENCE_SHA256=5a3d8e5154c41cb582a4e0aca68090be1f0138918bf82131a948df326f9d8d66
 ERROR_REGISTER_CHECK=OK
 ERROR_REGISTER_SHA256=3b09a553ec0f527ed3afeed4753f52a74ee3036045bbfb3c685e9f8af4ba7ba0
-COMMAND_SHA256=cf0545627b9a5797b8053b7a511f2ea319d35fabfa0c249c432a58c29130f03b
+COMMAND_SHA256=7d3a6b18b5c6d8eac5ef21b15793546badf9c1ad2958a494efa4baac7adf440e
 DUPLICATE_FAILED_COMMAND_BLOCKED=false
 EXECUTION_STARTED=true
-CHANGE_DECLARED=true
+CHANGE_DECLARED=false
 RESULT_CONTRACT_VALID=true
-RESULT_CONTRACT_STATUS=OK
+RESULT_CONTRACT_STATUS=NOT_APPLICABLE
 RESULT_CONTRACT_ERROR=NONE
 COMMAND_RC=0
-CHANGES_MADE=true
+CHANGES_MADE=false
 ROLLBACK_STARTED=false
 ROLLBACK_RESTORED=null
-MUTATION_OUTCOME=MUTATED
+MUTATION_OUTCOME=NO_MUTATION
 SANITIZED=yes
 SECRETS_INCLUDED=no
 PRIVATE_ADDRESSES_INCLUDED=no
-RAW_EVIDENCE_SHA256=0672d8f63dd29a034a453d09cf666848a3d6e02bbd7e42e23cc6f16b1b3a5be9
-SANITIZED_OUTPUT_SHA256=0672d8f63dd29a034a453d09cf666848a3d6e02bbd7e42e23cc6f16b1b3a5be9
+RAW_EVIDENCE_SHA256=67c349ddcfb2f729c8610a48297a262a2fa3decb6113692be794d9227cf4d386
+SANITIZED_OUTPUT_SHA256=67c349ddcfb2f729c8610a48297a262a2fa3decb6113692be794d9227cf4d386
 OUTPUT_BEGIN
-MAIL514R2R3_SAFE_REPORT={"classification":{"delivery_events_7of7":true,"no_resend_enforced":true,"pre_send_baseline_clean":true,"send_attempts_exact_7":true,"send_events_7of7":true,"send_outcome_uncertain":false,"send_successes_exact_7":true,"stable_control_plane_anchor":true,"unexpected_negative_events":false,"ydb_cli_pinned":true,"ydb_table_proven":true},"cloud_control_plane_mutation":false,"command_id":"SUPPORT-260918-INFRA-MAIL-POSTBOX-FINAL-7OF7-CANARY-EVENT-RECONCILE-PRESEND-PROVEN-514R2R3","dns_mutation":false,"failure_code":null,"failure_stage":"EVENT_RECONCILIATION","iam_mutation":false,"local_temp_cleanup_complete":true,"max_send_attempts":7,"no_resend_enforced":true,"official_simulator":"success+tag@simulator.pstbx.ru","policy":{"automatic_resend_on_uncertain_outcome":false,"bounce_subscription_delay_semantics_anchor":"historical_446_452_455_plus_current_514R1R9_live_destination","current_send_delivery_event_path_proven_by_this_canary":true,"newsletter_one_click_unsubscribe_global_transactional_path_enabled":false,"postbox_global_suppression_provider_managed":true,"presend_authority":"514R2P2_PASS_FULL_PATH_ZERO_FUTURE_RECIPIENT_ROWS","xenforo_feedback_auto_mutations_enabled":false},"production_postbox_configuration_mutation":false,"schema_version":1,"scope":"FINAL_BOUNDED_7OF7_POSTBOX_SIMULATOR_SEND_PLUS_YDB_SEND_DELIVERY_RECONCILIATION_PRESEND_PROVEN","send_attempts":7,"send_outcome_uncertain":false,"send_remote_sha256":"bb7e742fa6c2394fdae18aac19a60975e9e9f7708b113e491df80fa09fdf65d4","send_successes":7,"simulator_real_recipient_delivery":false,"sites":[{"domain":"codevipe.ru","marker":"W2-260918-514R2R3-CODEVIPE","queued_id_observed":false,"queued_id_sha256":null,"recipient":"success+codevipe-260918-514r2r3@simulator.pstbx.ru","send_attempted":true,"send_rc":0,"send_success":true,"slug":"codevipe","wrapper_sha_match":true,"ydb_delivery_event":true,"ydb_event_types":["DELIVERY","SEND"],"ydb_id_hashes":["2473cfe550db16914dd749150dc10fbde5c8245c44576725c3efdb94fad06b2b","2aff46577885799a15d540b41681add6b9b603f1c397d48fc77e787016be7e46","5a34d3552a0e0949350fb6acf60a60691d5dbad8dfde8a4eb76f1fa0b9cda311"],"ydb_matched_rows":2,"ydb_send_event":true,"ydb_unexpected_negative":false},{"domain":"dsmods.ru","marker":"W2-260918-514R2R3-DSMODS","queued_id_observed":false,"queued_id_sha256":null,"recipient":"success+dsmods-260918-514r2r3@simulator.pstbx.ru","send_attempted":true,"send_rc":0,"send_success":true,"slug":"dsmods","wrapper_sha_match":true,"ydb_delivery_event":true,"ydb_event_types":["DELIVERY","SEND"],"ydb_id_hashes":["5c65517f4c5bc5866f42c9d336b480969914071c9a4e8bf3196d06b28ff3546a","6b698e4df82a04e9e0a2d70239241401fa75d6f0f024ebee0d15de4ac472361e","fd9ff107194d1a99d7bd1e66380f6830311c75cac3225476b24009090c624080"],"ydb_matched_rows":2,"ydb_send_event":true,"ydb_unexpected_negative":false},{"domain":"gamevipe.ru","marker":"W2-260918-514R2R3-GAMEVIPE","queued_id_observed":false,"queued_id_sha256":null,"recipient":"success+gamevipe-260918-514r2r3@simulator.pstbx.ru","send_attempted":true,"send_rc":0,"send_success":true,"slug":"gamevipe","wrapper_sha_match":true,"ydb_delivery_event":true,"ydb_event_types":["DELIVERY","SEND"],"ydb_id_hashes":["0c63e75b896f88be9441b1815035054e922aa4e44d0606eab951d98c6db93a80","7127569b0321b70a08b9b190fb44d07ff3f29b87a83ef09848bfd6609c5293c3","8e7793ff33d874b154269792abf15a272238356c183eff6d917dedc5ab0c97b9"],"ydb_matched_rows":2,"ydb_send_event":true,"ydb_unexpected_negative":false},{"domain":"hkmods.ru","marker":"W2-260918-514R2R3-HKMODS","queued_id_observed":false,"queued_id_sha256":null,"recipient":"success+hkmods-260918-514r2r3@simulator.pstbx.ru","send_attempted":true,"send_rc":0,"send_success":true,"slug":"hkmods","wrapper_sha_match":true,"ydb_delivery_event":true,"ydb_event_types":["DELIVERY","SEND"],"ydb_id_hashes":["3ab31241fc11aa56c74f29506313113cd6520f6bc631f215d3e198661d64ee5e","a8fda4783781bfdf59502d25e48eb0e10fd8ce9e6cf0e114d975b6421e8cf793","da0e82488157f17b2c8ecc72ec4d5c618a4212b4b54429c02eb697d5110e9c0a"],"ydb_matched_rows":2,"ydb_send_event":true,"ydb_unexpected_negative":false},{"domain":"kingofwolk.ru","marker":"W2-260918-514R2R3-KINGOFWOLK","queued_id_observed":false,"queued_id_sha256":null,"recipient":"success+kingofwolk-260918-514r2r3@simulator.pstbx.ru","send_attempted":true,"send_rc":0,"send_success":true,"slug":"kingofwolk","wrapper_sha_match":true,"ydb_delivery_event":true,"ydb_event_types":["DELIVERY","SEND"],"ydb_id_hashes":["54615cf24fd746b6ad35555c058b3e6f14700e4ed1d46b3647cb3afd411cdfd0","86c615beaf68a21683b15885821b2f40305d78027ebb30f2d5220cb2788cb502","96bbdcc6f3ea0c59e1832feb5b777517dc1cdea58e438e9a22dbdcef9db48391"],"ydb_matched_rows":2,"ydb_send_event":true,"ydb_unexpected_negative":false},{"domain":"zakrutim.ru","marker":"W2-260918-514R2R3-ZAKRUTIM","queued_id_observed":false,"queued_id_sha256":null,"recipient":"success+zakrutim-260918-514r2r3@simulator.pstbx.ru","send_attempted":true,"send_rc":0,"send_success":true,"slug":"zak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-MAIL514R2R3_DECISION=PASS_FINAL_CURRENT_7OF7_POSTBOX_SEND_DELIVERY_EVENT_RECONCILIATION
-MAIL514R2R3_NEXT_GATE=PROJECT_COMPLETE_CURRENT_POSTBOX_TRANSPORT_AND_FEEDBACK_PLANE_PROVEN_APP_ACTION_BRIDGE_REMAINS_POLICY_DEFERRED
-HOMELAB_RESULT_CONTRACT={"version":1,"command_id":"SUPPORT-260918-INFRA-MAIL-POSTBOX-FINAL-7OF7-CANARY-EVENT-RECONCILE-PRESEND-PROVEN-514R2R3","status":"OK","changes_made":true,"rollback_started":false,"rollback_restored":null}
+GRAM515R1_SAFE_REPORT={"classification":{"changes_made":false,"direct_user_overrides_present":false,"group2_entries_4_each":true,"group3_full_9_each":true,"group4_full_9_each":true,"permission_defs_9_each":true,"routes_4_each":true,"send_attempts":0,"site_count_7":true,"staff_effective_cache_issues_present":true,"undefined_permission_references_present":false},"controller_signal_sites":[{"signal_lines":[{"line":30,"path":"Attachment/TicketHandler.php","text":"&& $visitor->hasPermission('gramSupport', 'internalNotes')"},{"line":32,"path":"Attachment/TicketHandler.php","text":"$visitor->hasPermission('gramSupport', 'viewAll')"},{"line":33,"path":"Attachment/TicketHandler.php","text":"|| $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Entity/Message.php","text":"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],"},{"line":11,"path":"Listener/SourcePageContext.php","text":"private const SESSION_KEY = 'gramSupportSourceContext';"},{"line":27,"path":"Notification/AlertConsumer.php","text":"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')"},{"line":28,"path":"Notification/AlertConsumer.php","text":"|| $recipient->hasPermission('gramSupport', 'manage');"},{"line":58,"path":"Notification/Dispatcher.php","text":"if (!$staff->hasPermission('gramSupport', 'viewAll')"},{"line":59,"path":"Notification/Dispatcher.php","text":"&& !$staff->hasPermission('gramSupport', 'manage'))"},{"line":12,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":14,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":31,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":33,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":41,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":12,"path":"Pub/Controller/Pwa.php","text":"|| (!$visitor->hasPermission('gramSupport', 'manage')"},{"line":13,"path":"Pub/Controller/Pwa.php","text":"&& !$visitor->hasPermission('gramSupport', 'viewAll')))"},{"line":15,"path":"Pub/Controller/Pwa.php","text":"throw $this->exception($this->noPermission());"},{"line":7,"path":"Pub/Controller/StaffSupport.php","text":"use Gram\\Support\\Service\\Ticket\\StaffUpdate;"},{"line":17,"path":"Pub/Controller/StaffSupport.php","text":"? $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Pub/Controller/StaffSupport.php","text":": ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":19,"path":"Pub/Controller/StaffSupport.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'));"},{"line":23,"path":"Pub/Controller/StaffSupport.php","text":"throw $this->exception($this->noPermission());"},{"line":71,"path":"Pub/Controller/StaffSupport.php","text":"&& !\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))"},{"line":73,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":99,"path":"Pub/Controller/StaffSupport.php","text":"/** @var StaffUpdate $staffUpdate */"},{"line":100,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate = $this->service(StaffUpdate::class);"},{"line":101,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);"},{"line":105,"path":"Pub/Controller/StaffSupport.php","text":"if (!\\XF::visitor()->hasPermission('gramSupport', 'assign'))"},{"line":107,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":112,"path":"Pub/Controller/StaffSupport.php","text":"|| (!$assigned->hasPermission('gramSupport', 'viewAll')"},{"line":113,"path":"Pub/Controller/StaffSupport.php","text":"&& !$assigned->hasPermission('gramSupport', 'manage')))"},{"line":31,"path":"Pub/Controller/Support.php","text":"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))"},{"line":33,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":198,"path":"Pub/Controller/Support.php","text":"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))"},{"line":200,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":205,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":231,"path":"Pub/Controller/Support.php","text":"throw $this->exception($this->noPermission());"},{"line":9,"path":"Security/GuestTicketSession.php","text":"private const KEY = 'gramSupportGuestTickets';"},{"line":12,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":13,"path":"Security/TicketAccess.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'))"},{"line":22,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'viewOwn');"},{"line":35,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'manage'))"},{"line":44,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'replyOwn');"},{"line":101,"path":"Service/Ticket/Creator.php","text":"$message->is_staff = 0;"},{"line":34,"path":"Service/Ticket/Reply.php","text":"$message->is_staff = $isStaff ? 1 : 0;"},{"line":7,"path":"Service/Ticket/StaffUpdate.php","text":"class StaffUpdate extends AbstractService"},{"line":48,"path":"Setup.php","text":"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);"},{"line":9,"path":"Util/SiteConfig.php","text":"$siteId = trim((string)\\XF::options()->gramSupportSiteId);"},{"line":19,"path":"Util/SiteConfig.php","text":"$days = max(1, min(365, (int)\\XF::options()->gramSupportGuestTokenTtlDays));"},{"line":25,"path":"Util/SiteConfig.php","text":"return max(1, min(100, (int)\\XF::options()->gramSupportGuestRateLimitCount));"},{"line":30,"path":"Util/SiteConfig.php","text":"return max(60, min(86400, (int)\\XF::options()->gramSupportGuestRateLimitWindowSeconds));"}],"slug":"codevipe"},{"signal_lines":[{"line":30,"path":"Attachment/TicketHandler.php","text":"&& $visitor->hasPermission('gramSupport', 'internalNotes')"},{"line":32,"path":"Attachment/TicketHandler.php","text":"$visitor->hasPermission('gramSupport', 'viewAll')"},{"line":33,"path":"Attachment/TicketHandler.php","text":"|| $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Entity/Message.php","text":"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],"},{"line":11,"path":"Listener/SourcePageContext.php","text":"private const SESSION_KEY = 'gramSupportSourceContext';"},{"line":27,"path":"Notification/AlertConsumer.php","text":"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')"},{"line":28,"path":"Notification/AlertConsumer.php","text":"|| $recipient->hasPermission('gramSupport', 'manage');"},{"line":58,"path":"Notification/Dispatcher.php","text":"if (!$staff->hasPermission('gramSupport', 'viewAll')"},{"line":59,"path":"Notification/Dispatcher.php","text":"&& !$staff->hasPermission('gramSupport', 'manage'))"},{"line":12,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":14,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":31,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":33,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":41,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":12,"path":"Pub/Controller/Pwa.php","text":"|| (!$visitor->hasPermission('gramSupport', 'manage')"},{"line":13,"path":"Pub/Controller/Pwa.php","text":"&& !$visitor->hasPermission('gramSupport', 'viewAll')))"},{"line":15,"path":"Pub/Controller/Pwa.php","text":"throw $this->exception($this->noPermission());"},{"line":7,"path":"Pub/Controller/StaffSupport.php","text":"use Gram\\Support\\Service\\Ticket\\StaffUpdate;"},{"line":17,"path":"Pub/Controller/StaffSupport.php","text":"? $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Pub/Controller/StaffSupport.php","text":": ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":19,"path":"Pub/Controller/StaffSupport.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'));"},{"line":23,"path":"Pub/Controller/StaffSupport.php","text":"throw $this->exception($this->noPermission());"},{"line":71,"path":"Pub/Controller/StaffSupport.php","text":"&& !\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))"},{"line":73,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":99,"path":"Pub/Controller/StaffSupport.php","text":"/** @var StaffUpdate $staffUpdate */"},{"line":100,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate = $this->service(StaffUpdate::class);"},{"line":101,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);"},{"line":105,"path":"Pub/Controller/StaffSupport.php","text":"if (!\\XF::visitor()->hasPermission('gramSupport', 'assign'))"},{"line":107,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":112,"path":"Pub/Controller/StaffSupport.php","text":"|| (!$assigned->hasPermission('gramSupport', 'viewAll')"},{"line":113,"path":"Pub/Controller/StaffSupport.php","text":"&& !$assigned->hasPermission('gramSupport', 'manage')))"},{"line":31,"path":"Pub/Controller/Support.php","text":"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))"},{"line":33,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":198,"path":"Pub/Controller/Support.php","text":"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))"},{"line":200,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":205,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":231,"path":"Pub/Controller/Support.php","text":"throw $this->exception($this->noPermission());"},{"line":9,"path":"Security/GuestTicketSession.php","text":"private const KEY = 'gramSupportGuestTickets';"},{"line":12,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":13,"path":"Security/TicketAccess.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'))"},{"line":22,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'viewOwn');"},{"line":35,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'manage'))"},{"line":44,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'replyOwn');"},{"line":101,"path":"Service/Ticket/Creator.php","text":"$message->is_staff = 0;"},{"line":34,"path":"Service/Ticket/Reply.php","text":"$message->is_staff = $isStaff ? 1 : 0;"},{"line":7,"path":"Service/Ticket/StaffUpdate.php","text":"class StaffUpdate extends AbstractService"},{"line":48,"path":"Setup.php","text":"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);"},{"line":9,"path":"Util/SiteConfig.php","text":"$siteId = trim((string)\\XF::options()->gramSupportSiteId);"},{"line":19,"path":"Util/SiteConfig.php","text":"$days = max(1, min(365, (int)\\XF::options()->gramSupportGuestTokenTtlDays));"},{"line":25,"path":"Util/SiteConfig.php","text":"return max(1, min(100, (int)\\XF::options()->gramSupportGuestRateLimitCount));"},{"line":30,"path":"Util/SiteConfig.php","text":"return max(60, min(86400, (int)\\XF::options()->gramSupportGuestRateLimitWindowSeconds));"}],"slug":"dsmods"},{"signal_lines":[{"line":30,"path":"Attachment/TicketHandler.php","text":"&& $visitor->hasPermission('gramSupport', 'internalNotes')"},{"line":32,"path":"Attachment/TicketHandler.php","text":"$visitor->hasPermission('gramSupport', 'viewAll')"},{"line":33,"path":"Attachment/TicketHandler.php","text":"|| $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Entity/Message.php","text":"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],"},{"line":11,"path":"Listener/SourcePageContext.php","text":"private const SESSION_KEY = 'gramSupportSourceContext';"},{"line":27,"path":"Notification/AlertConsumer.php","text":"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')"},{"line":28,"path":"Notification/AlertConsumer.php","text":"|| $recipient->hasPermission('gramSupport', 'manage');"},{"line":58,"path":"Notification/Dispatcher.php","text":"if (!$staff->hasPermission('gramSupport', 'viewAll')"},{"line":59,"path":"Notification/Dispatcher.php","text":"&& !$staff->hasPermission('gramSupport', 'manage'))"},{"line":12,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":14,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":31,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":33,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":41,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":12,"path":"Pub/Controller/Pwa.php","text":"|| (!$visitor->hasPermission('gramSupport', 'manage')"},{"line":13,"path":"Pub/Controller/Pwa.php","text":"&& !$visitor->hasPermission('gramSupport', 'viewAll')))"},{"line":15,"path":"Pub/Controller/Pwa.php","text":"throw $this->exception($this->noPermission());"},{"line":7,"path":"Pub/Controller/StaffSupport.php","text":"use Gram\\Support\\Service\\Ticket\\StaffUpdate;"},{"line":17,"path":"Pub/Controller/StaffSupport.php","text":"? $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Pub/Controller/StaffSupport.php","text":": ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":19,"path":"Pub/Controller/StaffSupport.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'));"},{"line":23,"path":"Pub/Controller/StaffSupport.php","text":"throw $this->exception($this->noPermission());"},{"line":71,"path":"Pub/Controller/StaffSupport.php","text":"&& !\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))"},{"line":73,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":99,"path":"Pub/Controller/StaffSupport.php","text":"/** @var StaffUpdate $staffUpdate */"},{"line":100,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate = $this->service(StaffUpdate::class);"},{"line":101,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);"},{"line":105,"path":"Pub/Controller/StaffSupport.php","text":"if (!\\XF::visitor()->hasPermission('gramSupport', 'assign'))"},{"line":107,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":112,"path":"Pub/Controller/StaffSupport.php","text":"|| (!$assigned->hasPermission('gramSupport', 'viewAll')"},{"line":113,"path":"Pub/Controller/StaffSupport.php","text":"&& !$assigned->hasPermission('gramSupport', 'manage')))"},{"line":31,"path":"Pub/Controller/Support.php","text":"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))"},{"line":33,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":198,"path":"Pub/Controller/Support.php","text":"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))"},{"line":200,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":205,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":231,"path":"Pub/Controller/Support.php","text":"throw $this->exception($this->noPermission());"},{"line":9,"path":"Security/GuestTicketSession.php","text":"private const KEY = 'gramSupportGuestTickets';"},{"line":12,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":13,"path":"Security/TicketAccess.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'))"},{"line":22,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'viewOwn');"},{"line":35,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'manage'))"},{"line":44,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'replyOwn');"},{"line":101,"path":"Service/Ticket/Creator.php","text":"$message->is_staff = 0;"},{"line":34,"path":"Service/Ticket/Reply.php","text":"$message->is_staff = $isStaff ? 1 : 0;"},{"line":7,"path":"Service/Ticket/StaffUpdate.php","text":"class StaffUpdate extends AbstractService"},{"line":48,"path":"Setup.php","text":"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);"},{"line":9,"path":"Util/SiteConfig.php","text":"$siteId = trim((string)\\XF::options()->gramSupportSiteId);"},{"line":19,"path":"Util/SiteConfig.php","text":"$days = max(1, min(365, (int)\\XF::options()->gramSupportGuestTokenTtlDays));"},{"line":25,"path":"Util/SiteConfig.php","text":"return max(1, min(100, (int)\\XF::options()->gramSupportGuestRateLimitCount));"},{"line":30,"path":"Util/SiteConfig.php","text":"return max(60, min(86400, (int)\\XF::options()->gramSupportGuestRateLimitWindowSeconds));"}],"slug":"gamevipe"},{"signal_lines":[{"line":30,"path":"Attachment/TicketHandler.php","text":"&& $visitor->hasPermission('gramSupport', 'internalNotes')"},{"line":32,"path":"Attachment/TicketHandler.php","text":"$visitor->hasPermission('gramSupport', 'viewAll')"},{"line":33,"path":"Attachment/TicketHandler.php","text":"|| $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Entity/Message.php","text":"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],"},{"line":11,"path":"Listener/SourcePageContext.php","text":"private const SESSION_KEY = 'gramSupportSourceContext';"},{"line":27,"path":"Notification/AlertConsumer.php","text":"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')"},{"line":28,"path":"Notification/AlertConsumer.php","text":"|| $recipient->hasPermission('gramSupport', 'manage');"},{"line":58,"path":"Notification/Dispatcher.php","text":"if (!$staff->hasPermission('gramSupport', 'viewAll')"},{"line":59,"path":"Notification/Dispatcher.php","text":"&& !$staff->hasPermission('gramSupport', 'manage'))"},{"line":12,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":14,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":31,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":33,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":41,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":12,"path":"Pub/Controller/Pwa.php","text":"|| (!$visitor->hasPermission('gramSupport', 'manage')"},{"line":13,"path":"Pub/Controller/Pwa.php","text":"&& !$visitor->hasPermission('gramSupport', 'viewAll')))"},{"line":15,"path":"Pub/Controller/Pwa.php","text":"throw $this->exception($this->noPermission());"},{"line":7,"path":"Pub/Controller/StaffSupport.php","text":"use Gram\\Support\\Service\\Ticket\\StaffUpdate;"},{"line":17,"path":"Pub/Controller/StaffSupport.php","text":"? $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Pub/Controller/StaffSupport.php","text":": ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":19,"path":"Pub/Controller/StaffSupport.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'));"},{"line":23,"path":"Pub/Controller/StaffSupport.php","text":"throw $this->exception($this->noPermission());"},{"line":71,"path":"Pub/Controller/StaffSupport.php","text":"&& !\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))"},{"line":73,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":99,"path":"Pub/Controller/StaffSupport.php","text":"/** @var StaffUpdate $staffUpdate */"},{"line":100,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate = $this->service(StaffUpdate::class);"},{"line":101,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);"},{"line":105,"path":"Pub/Controller/StaffSupport.php","text":"if (!\\XF::visitor()->hasPermission('gramSupport', 'assign'))"},{"line":107,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":112,"path":"Pub/Controller/StaffSupport.php","text":"|| (!$assigned->hasPermission('gramSupport', 'viewAll')"},{"line":113,"path":"Pub/Controller/StaffSupport.php","text":"&& !$assigned->hasPermission('gramSupport', 'manage')))"},{"line":31,"path":"Pub/Controller/Support.php","text":"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))"},{"line":33,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":198,"path":"Pub/Controller/Support.php","text":"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))"},{"line":200,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":205,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":231,"path":"Pub/Controller/Support.php","text":"throw $this->exception($this->noPermission());"},{"line":9,"path":"Security/GuestTicketSession.php","text":"private const KEY = 'gramSupportGuestTickets';"},{"line":12,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":13,"path":"Security/TicketAccess.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'))"},{"line":22,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'viewOwn');"},{"line":35,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'manage'))"},{"line":44,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'replyOwn');"},{"line":101,"path":"Service/Ticket/Creator.php","text":"$message->is_staff = 0;"},{"line":34,"path":"Service/Ticket/Reply.php","text":"$message->is_staff = $isStaff ? 1 : 0;"},{"line":7,"path":"Service/Ticket/StaffUpdate.php","text":"class StaffUpdate extends AbstractService"},{"line":48,"path":"Setup.php","text":"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);"},{"line":9,"path":"Util/SiteConfig.php","text":"$siteId = trim((string)\\XF::options()->gramSupportSiteId);"},{"line":19,"path":"Util/SiteConfig.php","text":"$days = max(1, min(365, (int)\\XF::options()->gramSupportGuestTokenTtlDays));"},{"line":25,"path":"Util/SiteConfig.php","text":"return max(1, min(100, (int)\\XF::options()->gramSupportGuestRateLimitCount));"},{"line":30,"path":"Util/SiteConfig.php","text":"return max(60, min(86400, (int)\\XF::options()->gramSupportGuestRateLimitWindowSeconds));"}],"slug":"hkmods"},{"signal_lines":[{"line":30,"path":"Attachment/TicketHandler.php","text":"&& $visitor->hasPermission('gramSupport', 'internalNotes')"},{"line":32,"path":"Attachment/TicketHandler.php","text":"$visitor->hasPermission('gramSupport', 'viewAll')"},{"line":33,"path":"Attachment/TicketHandler.php","text":"|| $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Entity/Message.php","text":"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],"},{"line":11,"path":"Listener/SourcePageContext.php","text":"private const SESSION_KEY = 'gramSupportSourceContext';"},{"line":27,"path":"Notification/AlertConsumer.php","text":"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')"},{"line":28,"path":"Notification/AlertConsumer.php","text":"|| $recipient->hasPermission('gramSupport', 'manage');"},{"line":58,"path":"Notification/Dispatcher.php","text":"if (!$staff->hasPermission('gramSupport', 'viewAll')"},{"line":59,"path":"Notification/Dispatcher.php","text":"&& !$staff->hasPermission('gramSupport', 'manage'))"},{"line":12,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":14,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":31,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":33,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":41,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":12,"path":"Pub/Controller/Pwa.php","text":"|| (!$visitor->hasPermission('gramSupport', 'manage')"},{"line":13,"path":"Pub/Controller/Pwa.php","text":"&& !$visitor->hasPermission('gramSupport', 'viewAll')))"},{"line":15,"path":"Pub/Controller/Pwa.php","text":"throw $this->exception($this->noPermission());"},{"line":7,"path":"Pub/Controller/StaffSupport.php","text":"use Gram\\Support\\Service\\Ticket\\StaffUpdate;"},{"line":17,"path":"Pub/Controller/StaffSupport.php","text":"? $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Pub/Controller/StaffSupport.php","text":": ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":19,"path":"Pub/Controller/StaffSupport.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'));"},{"line":23,"path":"Pub/Controller/StaffSupport.php","text":"throw $this->exception($this->noPermission());"},{"line":71,"path":"Pub/Controller/StaffSupport.php","text":"&& !\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))"},{"line":73,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":99,"path":"Pub/Controller/StaffSupport.php","text":"/** @var StaffUpdate $staffUpdate */"},{"line":100,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate = $this->service(StaffUpdate::class);"},{"line":101,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);"},{"line":105,"path":"Pub/Controller/StaffSupport.php","text":"if (!\\XF::visitor()->hasPermission('gramSupport', 'assign'))"},{"line":107,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":112,"path":"Pub/Controller/StaffSupport.php","text":"|| (!$assigned->hasPermission('gramSupport', 'viewAll')"},{"line":113,"path":"Pub/Controller/StaffSupport.php","text":"&& !$assigned->hasPermission('gramSupport', 'manage')))"},{"line":31,"path":"Pub/Controller/Support.php","text":"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))"},{"line":33,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":198,"path":"Pub/Controller/Support.php","text":"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))"},{"line":200,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":205,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":231,"path":"Pub/Controller/Support.php","text":"throw $this->exception($this->noPermission());"},{"line":9,"path":"Security/GuestTicketSession.php","text":"private const KEY = 'gramSupportGuestTickets';"},{"line":12,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":13,"path":"Security/TicketAccess.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'))"},{"line":22,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'viewOwn');"},{"line":35,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'manage'))"},{"line":44,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'replyOwn');"},{"line":101,"path":"Service/Ticket/Creator.php","text":"$message->is_staff = 0;"},{"line":34,"path":"Service/Ticket/Reply.php","text":"$message->is_staff = $isStaff ? 1 : 0;"},{"line":7,"path":"Service/Ticket/StaffUpdate.php","text":"class StaffUpdate extends AbstractService"},{"line":48,"path":"Setup.php","text":"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);"},{"line":9,"path":"Util/SiteConfig.php","text":"$siteId = trim((string)\\XF::options()->gramSupportSiteId);"},{"line":19,"path":"Util/SiteConfig.php","text":"$days = max(1, min(365, (int)\\XF::options()->gramSupportGuestTokenTtlDays));"},{"line":25,"path":"Util/SiteConfig.php","text":"return max(1, min(100, (int)\\XF::options()->gramSupportGuestRateLimitCount));"},{"line":30,"path":"Util/SiteConfig.php","text":"return max(60, min(86400, (int)\\XF::options()->gramSupportGuestRateLimitWindowSeconds));"}],"slug":"kingofwolk"},{"signal_lines":[{"line":30,"path":"Attachment/TicketHandler.php","text":"&& $visitor->hasPermission('gramSupport', 'internalNotes')"},{"line":32,"path":"Attachment/TicketHandler.php","text":"$visitor->hasPermission('gramSupport', 'viewAll')"},{"line":33,"path":"Attachment/TicketHandler.php","text":"|| $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Entity/Message.php","text":"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],"},{"line":11,"path":"Listener/SourcePageContext.php","text":"private const SESSION_KEY = 'gramSupportSourceContext';"},{"line":27,"path":"Notification/AlertConsumer.php","text":"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')"},{"line":28,"path":"Notification/AlertConsumer.php","text":"|| $recipient->hasPermission('gramSupport', 'manage');"},{"line":58,"path":"Notification/Dispatcher.php","text":"if (!$staff->hasPermission('gramSupport', 'viewAll')"},{"line":59,"path":"Notification/Dispatcher.php","text":"&& !$staff->hasPermission('gramSupport', 'manage'))"},{"line":12,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":14,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":31,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":33,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":41,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":12,"path":"Pub/Controller/Pwa.php","text":"|| (!$visitor->hasPermission('gramSupport', 'manage')"},{"line":13,"path":"Pub/Controller/Pwa.php","text":"&& !$visitor->hasPermission('gramSupport', 'viewAll')))"},{"line":15,"path":"Pub/Controller/Pwa.php","text":"throw $this->exception($this->noPermission());"},{"line":7,"path":"Pub/Controller/StaffSupport.php","text":"use Gram\\Support\\Service\\Ticket\\StaffUpdate;"},{"line":17,"path":"Pub/Controller/StaffSupport.php","text":"? $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Pub/Controller/StaffSupport.php","text":": ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":19,"path":"Pub/Controller/StaffSupport.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'));"},{"line":23,"path":"Pub/Controller/StaffSupport.php","text":"throw $this->exception($this->noPermission());"},{"line":71,"path":"Pub/Controller/StaffSupport.php","text":"&& !\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))"},{"line":73,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":99,"path":"Pub/Controller/StaffSupport.php","text":"/** @var StaffUpdate $staffUpdate */"},{"line":100,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate = $this->service(StaffUpdate::class);"},{"line":101,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);"},{"line":105,"path":"Pub/Controller/StaffSupport.php","text":"if (!\\XF::visitor()->hasPermission('gramSupport', 'assign'))"},{"line":107,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":112,"path":"Pub/Controller/StaffSupport.php","text":"|| (!$assigned->hasPermission('gramSupport', 'viewAll')"},{"line":113,"path":"Pub/Controller/StaffSupport.php","text":"&& !$assigned->hasPermission('gramSupport', 'manage')))"},{"line":31,"path":"Pub/Controller/Support.php","text":"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))"},{"line":33,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":198,"path":"Pub/Controller/Support.php","text":"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))"},{"line":200,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":205,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":231,"path":"Pub/Controller/Support.php","text":"throw $this->exception($this->noPermission());"},{"line":9,"path":"Security/GuestTicketSession.php","text":"private const KEY = 'gramSupportGuestTickets';"},{"line":12,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":13,"path":"Security/TicketAccess.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'))"},{"line":22,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'viewOwn');"},{"line":35,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'manage'))"},{"line":44,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'replyOwn');"},{"line":101,"path":"Service/Ticket/Creator.php","text":"$message->is_staff = 0;"},{"line":34,"path":"Service/Ticket/Reply.php","text":"$message->is_staff = $isStaff ? 1 : 0;"},{"line":7,"path":"Service/Ticket/StaffUpdate.php","text":"class StaffUpdate extends AbstractService"},{"line":48,"path":"Setup.php","text":"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);"},{"line":9,"path":"Util/SiteConfig.php","text":"$siteId = trim((string)\\XF::options()->gramSupportSiteId);"},{"line":19,"path":"Util/SiteConfig.php","text":"$days = max(1, min(365, (int)\\XF::options()->gramSupportGuestTokenTtlDays));"},{"line":25,"path":"Util/SiteConfig.php","text":"return max(1, min(100, (int)\\XF::options()->gramSupportGuestRateLimitCount));"},{"line":30,"path":"Util/SiteConfig.php","text":"return max(60, min(86400, (int)\\XF::options()->gramSupportGuestRateLimitWindowSeconds));"}],"slug":"zakrutim"},{"signal_lines":[{"line":30,"path":"Attachment/TicketHandler.php","text":"&& $visitor->hasPermission('gramSupport', 'internalNotes')"},{"line":32,"path":"Attachment/TicketHandler.php","text":"$visitor->hasPermission('gramSupport', 'viewAll')"},{"line":33,"path":"Attachment/TicketHandler.php","text":"|| $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Entity/Message.php","text":"'is_staff' => ['type' => self::BOOL, 'default' => 0, 'nullable' => false],"},{"line":11,"path":"Listener/SourcePageContext.php","text":"private const SESSION_KEY = 'gramSupportSourceContext';"},{"line":27,"path":"Notification/AlertConsumer.php","text":"$isStaff = $recipient->hasPermission('gramSupport', 'viewAll')"},{"line":28,"path":"Notification/AlertConsumer.php","text":"|| $recipient->hasPermission('gramSupport', 'manage');"},{"line":58,"path":"Notification/Dispatcher.php","text":"if (!$staff->hasPermission('gramSupport', 'viewAll')"},{"line":59,"path":"Notification/Dispatcher.php","text":"&& !$staff->hasPermission('gramSupport', 'manage'))"},{"line":12,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":14,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":31,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":33,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":41,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":12,"path":"Pub/Controller/Pwa.php","text":"|| (!$visitor->hasPermission('gramSupport', 'manage')"},{"line":13,"path":"Pub/Controller/Pwa.php","text":"&& !$visitor->hasPermission('gramSupport', 'viewAll')))"},{"line":15,"path":"Pub/Controller/Pwa.php","text":"throw $this->exception($this->noPermission());"},{"line":7,"path":"Pub/Controller/StaffSupport.php","text":"use Gram\\Support\\Service\\Ticket\\StaffUpdate;"},{"line":17,"path":"Pub/Controller/StaffSupport.php","text":"? $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Pub/Controller/StaffSupport.php","text":": ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":19,"path":"Pub/Controller/StaffSupport.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'));"},{"line":23,"path":"Pub/Controller/StaffSupport.php","text":"throw $this->exception($this->noPermission());"},{"line":71,"path":"Pub/Controller/StaffSupport.php","text":"&& !\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))"},{"line":73,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":99,"path":"Pub/Controller/StaffSupport.php","text":"/** @var StaffUpdate $staffUpdate */"},{"line":100,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate = $this->service(StaffUpdate::class);"},{"line":101,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);"},{"line":105,"path":"Pub/Controller/StaffSupport.php","text":"if (!\\XF::visitor()->hasPermission('gramSupport', 'assign'))"},{"line":107,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":112,"path":"Pub/Controller/StaffSupport.php","text":"|| (!$assigned->hasPermission('gramSupport', 'viewAll')"},{"line":113,"path":"Pub/Controller/StaffSupport.php","text":"&& !$assigned->hasPermission('gramSupport', 'manage')))"},{"line":31,"path":"Pub/Controller/Support.php","text":"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))"},{"line":33,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":198,"path":"Pub/Controller/Support.php","text":"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))"},{"line":200,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":205,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":231,"path":"Pub/Controller/Support.php","text":"throw $this->exception($this->noPermission());"},{"line":9,"path":"Security/GuestTicketSession.php","text":"private const KEY = 'gramSupportGuestTickets';"},{"line":12,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 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'manage'))"},{"line":12,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":14,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":31,"path":"Pub/Controller/AccountSupport.php","text":"if (!$visitor->user_id || !$visitor->hasPermission('gramSupport', 'viewOwn'))"},{"line":33,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":41,"path":"Pub/Controller/AccountSupport.php","text":"return $this->noPermission();"},{"line":12,"path":"Pub/Controller/Pwa.php","text":"|| (!$visitor->hasPermission('gramSupport', 'manage')"},{"line":13,"path":"Pub/Controller/Pwa.php","text":"&& !$visitor->hasPermission('gramSupport', 'viewAll')))"},{"line":15,"path":"Pub/Controller/Pwa.php","text":"throw $this->exception($this->noPermission());"},{"line":7,"path":"Pub/Controller/StaffSupport.php","text":"use Gram\\Support\\Service\\Ticket\\StaffUpdate;"},{"line":17,"path":"Pub/Controller/StaffSupport.php","text":"? $visitor->hasPermission('gramSupport', 'manage')"},{"line":18,"path":"Pub/Controller/StaffSupport.php","text":": ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":19,"path":"Pub/Controller/StaffSupport.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'));"},{"line":23,"path":"Pub/Controller/StaffSupport.php","text":"throw $this->exception($this->noPermission());"},{"line":71,"path":"Pub/Controller/StaffSupport.php","text":"&& !\\XF::visitor()->hasPermission('gramSupport', 'internalNotes'))"},{"line":73,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":99,"path":"Pub/Controller/StaffSupport.php","text":"/** @var StaffUpdate $staffUpdate */"},{"line":100,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate = $this->service(StaffUpdate::class);"},{"line":101,"path":"Pub/Controller/StaffSupport.php","text":"$staffUpdate->validateTransition((string)$ticket->status, $newStatus);"},{"line":105,"path":"Pub/Controller/StaffSupport.php","text":"if (!\\XF::visitor()->hasPermission('gramSupport', 'assign'))"},{"line":107,"path":"Pub/Controller/StaffSupport.php","text":"return $this->noPermission();"},{"line":112,"path":"Pub/Controller/StaffSupport.php","text":"|| (!$assigned->hasPermission('gramSupport', 'viewAll')"},{"line":113,"path":"Pub/Controller/StaffSupport.php","text":"&& !$assigned->hasPermission('gramSupport', 'manage')))"},{"line":31,"path":"Pub/Controller/Support.php","text":"if ($visitor->user_id && !$visitor->hasPermission('gramSupport', 'create'))"},{"line":33,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":198,"path":"Pub/Controller/Support.php","text":"|| !$visitor->hasPermission('gramSupport', 'replyOwn'))"},{"line":200,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":205,"path":"Pub/Controller/Support.php","text":"return $this->noPermission();"},{"line":231,"path":"Pub/Controller/Support.php","text":"throw $this->exception($this->noPermission());"},{"line":9,"path":"Security/GuestTicketSession.php","text":"private const KEY = 'gramSupportGuestTickets';"},{"line":12,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'viewAll')"},{"line":13,"path":"Security/TicketAccess.php","text":"|| $visitor->hasPermission('gramSupport', 'manage'))"},{"line":22,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'viewOwn');"},{"line":35,"path":"Security/TicketAccess.php","text":"if ($visitor->hasPermission('gramSupport', 'manage'))"},{"line":44,"path":"Security/TicketAccess.php","text":"return $visitor->hasPermission('gramSupport', 'replyOwn');"},{"line":101,"path":"Service/Ticket/Creator.php","text":"$message->is_staff = 0;"},{"line":34,"path":"Service/Ticket/Reply.php","text":"$message->is_staff = $isStaff ? 1 : 0;"},{"line":7,"path":"Service/Ticket/StaffUpdate.php","text":"class StaffUpdate extends AbstractService"},{"line":48,"path":"Setup.php","text":"$table->addColumn('is_staff', 'tinyint')->unsigned()->setDefault(0);"},{"line":9,"path":"Util/SiteConfig.php","text":"$siteId = trim((string)\\XF::options()->gramSupportSiteId);"},{"line":19,"path":"Util/SiteConfig.php","text":"$days = max(1, min(365, (int)\\XF::options()->gramSupportGuestTokenTtlDays));"},{"line":25,"path":"Util/SiteConfig.php","text":"return max(1, min(100, (int)\\XF::options()->gramSupportGuestRateLimitCount));"},{"line":30,"path":"Util/SiteConfig.php","text":"return max(60, min(86400, (int)\\XF::options()->gramSupportGuestRateLimitWindowSeconds));"}],"source_present":true}}]},"transport_rc":0,"transport_stderr_bytes":0,"transport_stderr_sha256":"e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855"}},"undefined_permission_references":[]}
+GRAM515R1_DECISION=PASS_RCA_EVIDENCE_CAPTURED
+GRAM515R1_NEXT_GATE=REVIEW_EXACT_PERMISSION_OR_CONTROLLER_CAUSE_BEFORE_ANY_CHANGE
+HOMELAB_RESULT_CONTRACT={"version":1,"command_id":"SUPPORT-260918-GRAM-SUPPORT-ACCESS-PERMISSION-CONTROLLER-RCA-515R1","status":"OK","changes_made":false,"rollback_started":false,"rollback_restored":null}
 
 OUTPUT_END
 CHAT_OUTPUT_END